Sapfir 3*– Reviews

12
Rating 5.010
based on
12 reviews
№76 in the hotel rating Sunny Beach
4.8 Rooms
4.5 Service
4.0 Cleanliness
4.3 Food
4.7 Amenities
The hotel was opened in 2005 and is located in the center of the resort. The hotel is of a moderate price category, but with a fairly high service. It is a 6-storey building.More →
аватар avataman
 •  traveled 5 years ago
Rating 8.0
2 couples stayed in June. We were seated immediately upon arrival, around 11:00. The room is not big, but cozy. Everything in the room worked. For a week of rest, they cleaned it only once, but in the end we caught the maid and she took out the trash and changed the towels for us. The food is ordinary, no different from other hotels. … More ▾ 2 couples stayed in June.
We were seated immediately upon arrival, around 11:00.
The room is not big, but cozy. Everything in the room worked.
For a week of rest, they cleaned it only once, but in the end we caught the maid and she took out the trash and changed the towels for us.
The food is ordinary, no different from other hotels. No frills, but everything was delicious. Surprised by the presence of ice cream. Usually in inexpensive hotels have not met before.
The location is excellent. To the sea min 5 walk at a calm pace.
We paid in Chisinau 350 euros for 2x for 7 nights
For this money is very good.
аватар
 •  traveled 5 years ago
Rating 7.0
2 couples stayed in June. We were seated immediately upon arrival, around 11:00. The room is not big, but cozy. Everything in the room worked. For a week of rest, they cleaned it only once, but in the end we caught the maid and she took out the trash and changed the towels for us. The food is ordinary, no different from other hotels. … More ▾ 2 couples stayed in June.
We were seated immediately upon arrival, around 11:00.
The room is not big, but cozy. Everything in the room worked.
For a week of rest, they cleaned it only once, but in the end we caught the maid and she took out the trash and changed the towels for us.
The food is ordinary, no different from other hotels. No frills, but everything was delicious. Surprised by the presence of ice cream. Usually in inexpensive hotels have not met before.
The location is excellent. To the sea min 5 walk at a calm pace.
We paid in Chisinau 350 euros for 2x for 7 nights
Very good for this money
Review from — vOtpusk.ru
аватар dm21
 •  traveled 6 years ago
Rating 10.0
The hotel is good and new. The food is varied and tasty. The rooms are cleaned daily, towels are changed every 3 days, Wi-Fi at the reception and bar, free of charge, the speed is satisfactory. There is a swimming pool. The hotel staff is hospitable and polite. For a 3 star hotel, it's great! … More ▾ The hotel is good and new. The food is varied and tasty. The rooms are cleaned daily, towels are changed every 3 days, Wi-Fi at the reception and bar, free of charge, the speed is satisfactory. There is a swimming pool. The hotel staff is hospitable and polite. For a 3 star hotel, it's great!
Номер, впереди выход на балкон Вид отеля у рецепшн
аватар patriot8686
 •  traveled 6 years ago
Rating 1.0
We chose a ticket to the most expensive 3-star hotel with AI, because 4 and 5 on the right numbers could not buy. In fact, we got a starless hotel with terrible service and even worse food! This was reported to the tour operator the next day after arrival through a travel agent. The reaction is silence. Upon arrival, they were approached with videos and photos about the hotel - in response, almost sent, they say, what do you want from three stars! ! ! We have made a claim - we are waiting . … More ▾ We chose a ticket to the most expensive 3-star hotel with AI, because 4 and 5 on the right numbers could not buy. In fact, we got a starless hotel with terrible service and even worse food! This was reported to the tour operator the next day after arrival through a travel agent. The reaction is silence. Upon arrival, they were approached with videos and photos about the hotel - in response, almost sent, they say, what do you want from three stars! ! ! We have made a claim - we are waiting ...
Hotel "Sapphire" (Bulgaria, Sunny Beach) DOES NOT HAVE (!!! ) Any stars! ! ! ! ! On this fact, I have a lot of material from the owners themselves, who claimed that our tour operator cheated us!
Единственная звезда у бистро Ну, нет звёзд... Так зачем заявлять и продавать как 3★?!! Как вам кусочки хлебушка и их подача?
аватар miruha78
 •  traveled 6 years ago
Rating 2.0
Terrible hotel with no stars. We bought a vacation in 3 *, on the spot it turned out that the hotel does not have any category, although there is a sign with 2 * on the counter, there was no documentary evidence of this. Bistro has 1*. There is a catastrophic lack of food for everyone, cutlery too, the lack of fruit, water and boiling water cannot be interrogated, plastic utensils. … More ▾ Terrible hotel with no stars. We bought a vacation in 3 *, on the spot it turned out that the hotel does not have any category, although there is a sign with 2 * on the counter, there was no documentary evidence of this. Bistro has 1*. There is a catastrophic lack of food for everyone, cutlery too, the lack of fruit, water and boiling water cannot be interrogated, plastic utensils... Greedy and arrogant staff. The rooms were not cleaned, towels and bed linen were never changed in a week.
Документ о том, что в 2017 отель подавался на категоризацию, но ее не прошел, так как администрация не смогла предоставить документов о наличии хоть какой-то звёздности.
аватар sork-93
 •  traveled 6 years ago
If someone wants extreme nervous rest, they can get it at the Sapphire Hotel (Sunny Beach). Nowhere in the hotel did we see three stars. An unnamed board showed two stars standing under the papers. One star was found in the "restaurant". In which it is always dirty. No reaction from the administration. Mrs. … More ▾ If someone wants extreme nervous rest, they can get it at the Sapphire Hotel (Sunny Beach).
Nowhere in the hotel did we see three stars. An unnamed board showed two stars standing under the papers. One star was found in the "restaurant". In which it is always dirty. No reaction from the administration. Mrs. Violet answered; "We try for the guests! ". Vacationer from Uzhgorod asked: "Who are we? ". She laughed in response.
Food is always low quality. From meat - chicken. French fries from the freezer. Puree - powder. Salad - coarsely chopped cabbage. Separately juicy tomatoes and cucumbers.
Berries - pieces of watermelon (this is if you get). Constant lack of utensils, napkins. Queues for food, which may not be enough.
A young family from Ivano-Frankivsk arrived. Children do not eat such food. The woman began taking sedatives. Man looking for a change of whereabouts while on vacation
аватар oki50
 •  traveled 6 years ago
Rating 1.0
Do not buy tours to this hotel, which the tour operator TK Welt sells as 3 *. There is a 2* sign at the hotel reception. In addition, upon arrival, they are not allowed to check into this hotel under the pretext of a fire in the kitchen 3 days ago, they take everyone to another hotel with no stars Riviera Blue. … More ▾ Do not buy tours to this hotel, which the tour operator TK Welt sells as 3 *. There is a 2* sign at the hotel reception.
In addition, upon arrival, they are not allowed to check into this hotel under the pretext of a fire in the kitchen 3 days ago, they take everyone to another hotel with no stars Riviera Blue. After the incessant demand to relocate, it suddenly turns out that the Sapphire Hotel is ready for settlement. There is no service at Sapphire, the food actually consists of an assortment of 4 courses, always chicken pieces, pasta, french fries and one salad, from desserts one small miniature puff pastry, the same every day. The food is cold, overcooked from the last day's leftovers. Coffee from vending machines is impossible to drink, bitter, plastic cups go with it. In the room in the bathroom in the shower there is no curtain, the TV is very old, besides not working. Go to the beach 1 km, not 300 m as they say. Don't trust good reviews.
Душ без занавески Этот отель на самом деле только имеет 2*
аватар
 •  traveled 6 years ago
Rating 3.0
Disgusting hotel! Spoiled vacation! … More ▾ Disgusting hotel! Spoiled vacation!
Review from — vOtpusk.ru
аватар
 •  traveled 6 years ago
Rating 1.0
What I liked is only free parking, the rest is full PPC. Let's start with the hotel. The hotel is small but the view is normal, there is always no one at the reception, they settled at 12:00, they went into the bed room, there weren’t only two mattresses on the floor, and they slept for 7 nights, they told them 3-4 times - they answered that the previous guests ate and nothing else. … More ▾ What I liked is only free parking, the rest is full PPC. Let's start with the hotel. The hotel is small but the view is normal, there is always no one at the reception, they settled at 12:00, they went into the bed room, there weren’t only two mattresses on the floor, and they slept for 7 nights, they told them 3-4 times - they answered that the previous guests ate and nothing else. They ate only at 18 o’clock, they didn’t give a bracelet before, there wasn’t anything to eat, only three types and tasteless, the hotel has only two stars and the kitchen has one. Everything is dirty, on the table, nearby, the pool is dirty. The towels were not changed even once, the beds too, they were cleaned only in the bathroom, there was no hair dryer or gel, nothing! There is a whole kilometer to the sea, there are no umbrellas and sun loungers.
Review from — vOtpusk.ru
аватар oktrn1102
 •  traveled 14 years ago
Rating 6.0
In the period from September 6 to 15.2010, we rested at the Sapphire 3 * Hotel in Sunny Beach, Bulgaria. In general, the impressions are positive. Although the hotel is small (about 50 rooms), it is cozy, so homely, the administrators recognize you, they are very polite and always smiling. They even settled in the room immediately upon arrival at 9 o'clock, did not make us wait until the estimated time - 14 o'clock. … More ▾ In the period from September 6 to 15.2010, we rested at the Sapphire 3 * Hotel in Sunny Beach, Bulgaria. In general, the impressions are positive. Although the hotel is small (about 50 rooms), it is cozy, so homely, the administrators recognize you, they are very polite and always smiling. They even settled in the room immediately upon arrival at 9 o'clock, did not make us wait until the estimated time - 14 o'clock. The rooms are spacious, each has a balcony with a plastic table and chairs, there is everything you need, but no more. . There is no hair dryer in the room, but you can take it at the reception, the same goes for the iron. Do not count on shampoo - there is only liquid soap near the washbasin, you also need to have your own for the shower. Towels (only two, not three) are changed every three days, bedding - every five days. On the beach, of course, you need to have your own towel or bedding.
The beds, although large, are covered with some kind of mattresses, which constantly slipped during sleep and formed folds on the bed. The washbasin in our room (if I'm not mistaken, No. 411) was cracked from the very beginning and did not fully function (problems with the drain), but no one repaired it. The cleaners in the hotel are not very concerned with cleaning, except for taking out the trash. Often I saw that they either sit alone in their closets, or gather together and gossip. Therefore, I wiped the dust myself, I didn’t want to quarrel with our aunt, but I also didn’t want to tip her for such work. Although the hotel is not very old - only 5 years old, but already much "tired". For example, the carpet is noticeably worn and in some places quite dirty. My opinion - this hotel is for unpretentious tourists who do not count on luxury apartments. However, we must pay tribute - the hotel has a good panoramic glass elevator.
The food is good. A set of products traditional for European hotels - cereals, milk, Bulgarian "sour milk", scrambled eggs (albeit cold all the time), vegetables, fruits, honey, jam, sauces, a bun or cake, 2-3 types of sausages, sausages, cheese, cheese. With drinks - delicious fruit juice, tea. There was also a coffee machine, but this coffee is impossible to drink. I don’t even understand how coffee can be made so tasteless! Such a gentleman's set was every day, so in the end I got a little tired, but we were not hungry.
Do not forget to bring mosquito repellent with you - both creams and fumigators. In September there are definitely mosquitoes here, but in the summer I don’t know, but judging by the traces of blood on the walls, there are. It is possible that these products are sold in stores, but I did not pay attention.
I re-read it and see that I didn’t get a completely positive review of the hotel, but don’t let that upset anyone. The hotel as a whole is not bad, I just pointed out the shortcomings I noticed and I want to recommend to those who come here - to tune in in advance that this is still not a Hilton.
It was the first time I had a rest in Bulgaria, my assessment is even very good. I will be happy to return to this country again, and it is possible that even to Sapphire, because the hotel is very well located - in the very center of the resort, close to shops and to the embankment. Have a nice holiday!
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avatar Feeriya_fantasy
I'm going to this hotel, I would like to hear an opinion - should I go there or refuse?
12 years ago  •  2 subscribers 5 answers
HOTEL EXPERTS
Attractions

Отель открыт в 2005 году и расположен в центре курорта. Отель умеренной ценовой категории, но с достаточно высоким сервисом. Представляет собой 6-этажное здание.

Location В 30 км от аэропорта г. Бургас, в центральной части курорта Солнечный Берег.
Description of the beach Отель в 400 м от моря.
  • 3rd and beyond
  • sand beach
In a hotel

2 бара, магазины.

  • restaurant
  • cafe/bar
  • open pool
  • parking
  • car rental
  • safe
  • doctor
  • currency exchange
For kids
  • children's swimming pool
Entertainment and sports
  • table tennis
  • gym
Description of rooms

В отеле 54 стандартных номера и 4 студио.

  • bath / shower
  • hair dryer
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
Phones: 0554 231 01
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. У отеля песчаный пляж.
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной.