Poor hotel no wi-fi in the room!! the staff is good. the room is cleaned badly!!

Written: 3 august 2017
Travel time: 25 july — 1 august 2017
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 2.0
Food: 3.0
Amenities: 5.0
For the first time in my life I write at least somewhere a review, but I don’t want to be silent and that people pay and get into a similar situation ! ! this hotels 6 nights 7 days i . Husband and 3 year old child. when we got to this hotel, the first impression was excellent (large hotel. beautiful hall. Armchairs. tables. the room seems to be nothing too) they didn’t even really pay attention to the smelly toilet. But all first impressions are deceptive. the food is varied, but on the third day you cannot look at it. all sausages. meatballs tasteless and stuffed with soy. Soups are terrible, lots of spices. one liked the pizza and having a variety of vegetables. but believe me, this is not 5 stars or even 4. . . When we arrived home, we missed so much even the normal potato puree, since it is powdered there. okay, let's forget about going, of course, to choose there, something you can and you won't stay hungry. then I’ll tell you about the number on the closet at the entrance there is a price list of how and how many times they should clean the room. how many times should bed and towels be changed. I’ll tell you about us, the bed hasn’t been changed even once. with cleaning, too, most not once. They just came every day to change the towels and that's it! !!!!!!!! ! and this is a 5 star hotel. I just do not have enough anger what kind of staff there is not educated. And the manager, the blonde, thin, I don’t remember her name, the rude woman doesn’t know how to talk. and solve some problems in the hotel. in the face you can immediately understand what it is from anger towards people skewed. a very large flow of staff people, they don’t have time to clean up, it’s normal to wash the dishes, all the mugs and plates are dirty. toilets stink. people stood for half an hour at the elevator can not wait for him. met guys from St. Petersburg there, they have two children and they flew in for 10 days, they have exactly the same opinion and the cleaning situation is similar. and they paid quite a decent amount for this hotel. To conclude, I will say that in this hotel you are more relaxed and without any tension you will not rest. and in the stream and bustle of numerous people you will get tired and you will dream of silence ! ! children and especially small ones have nothing to do there !!! !
Translated automatically from Russian. View original