Check-in went great, we were seated at 7:30 in the morning. Of course, I read reviews about him - half true, half false. So it was outwardly determined, I liked it from the pictures. There was everything around the hotel and markets and restaurants and souvenir shops, a very good place. 100 meters from the sea, I liked the food and the service is also good.
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Check-in went great, we were seated at 7:30 in the morning. Of course, I read reviews about him - half true, half false. So it was outwardly determined, I liked it from the pictures.
There was everything around the hotel and markets and restaurants and souvenir shops, a very good place. 100 meters from the sea, I liked the food and the service is also good. Everything was great.
The hotel is located in such a place that it is suitable for absolutely everyone, both for young people and couples....there is an indoor courtyard, a swimming pool with several slides.
There was everything around the hotel and markets and restaurants and souvenir shops, a very good place. 100 meters from the sea, I liked the food and the service is also good. Everything was great.
The hotel is located in such a place that it is suitable for absolutely everyone, both for young people and couples....there is an indoor courtyard, a swimming pool with several slides.
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1) Weak internet during the day 2) You can hear the elevator in the room if it is near the elevator 3) Children of employees are in the hotel and during animation performances for children, they push and take the best places near the stage. 4) The dishes in the restaurant are poorly washed 5) The rooms are cleaned superficially.
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1) Weak internet during the day
2) You can hear the elevator in the room if it is near the elevator
3) Children of employees are in the hotel and during animation performances for children, they push and take the best places near the stage.
4) The dishes in the restaurant are poorly washed
5) The rooms are cleaned superficially.
6) The food is quite varied
7) The staff is polite
8) Close to the beach
2) You can hear the elevator in the room if it is near the elevator
3) Children of employees are in the hotel and during animation performances for children, they push and take the best places near the stage.
4) The dishes in the restaurant are poorly washed
5) The rooms are cleaned superficially.
6) The food is quite varied
7) The staff is polite
8) Close to the beach
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• 7
I warn all people not to change the currency in this hotel they sell counterfeit banknotes here and also many employees are paid salaries in counterfeit euros. We arrived at the hotel on the 10th, everything was fine, the hotel is beautiful, even very beautiful for Bulgaria, the food is also good, the cleaning is excellent, but all this was crossed out by the situation with a counterfeit banknote right on the territory of the hotel.
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I warn all people not to change the currency in this hotel they sell counterfeit banknotes here and also many employees are paid salaries in counterfeit euros. We arrived at the hotel on the 10th, everything was fine, the hotel is beautiful, even very beautiful for Bulgaria, the food is also good, the cleaning is excellent, but all this was crossed out by the situation with a counterfeit banknote right on the territory of the hotel. In the end, I had money left and I decided to transfer it back to dollars by contacting the hotel exchange office, they gave me a $ 100 bill and they didn’t even give me a check, I asked for a check, but the guy answered me that now no, they say everything is fine, I took $ 100 without suspecting anything and went to rest the last day further. In the evening, my child wanted a toy and I didn’t have enough lions, so I decided to change those $100 back. And what was my surprise when they told me in the exchange office that the bill was counterfeit. Without understanding anything, I immediately went back with claims, and these creatures say that they don’t know me and the freaks didn’t change anything for me. My family and I went to the reception, called the manager, he nodded his head and called another, a Bulgarian woman, painted white, ran all frightened at once to me what happened, I say in the exchange office of your hotel they sold fake ones and she says now call the security inspector. in general, after 5 minutes, come share a two-meter-tall gangster mug in tattoos and begin to bazaar stupidly with her argument. I say this is your exchangers, solve the issue of a surveillance camera. They again argue among themselves. in short, zero sense, I say call the police and they look to me so that you are not accused. In general, the guys are not the management, but the gang cashing in as they want, they didn’t help to solve the issue, they only asked when we were leaving, also the guys from Ukraine complained that this was not the first time that tourists were deceived, there were a lot of counterfeit banknotes and employees were paid counterfeit banknotes more than once. Carefully
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• 2
• traveled 7 years ago
For the first time in my life I write at least somewhere a review, but I don’t want to be silent and that people pay and get into a similar situation ! ! this hotels 6 nights 7 days i . Husband and 3 year old child. when we got to this hotel, the first impression was excellent (large hotel. beautiful hall.
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For the first time in my life I write at least somewhere a review, but I don’t want to be silent and that people pay and get into a similar situation ! ! this hotels 6 nights 7 days i . Husband and 3 year old child. when we got to this hotel, the first impression was excellent (large hotel. beautiful hall. Armchairs. tables. the room seems to be nothing too) they didn’t even really pay attention to the smelly toilet. But all first impressions are deceptive. the food is varied, but on the third day you cannot look at it. all sausages. meatballs tasteless and stuffed with soy. Soups are terrible, lots of spices. one liked the pizza and having a variety of vegetables. but believe me, this is not 5 stars or even 4. . . When we arrived home, we missed so much even the normal potato puree, since it is powdered there. okay, let's forget about going, of course, to choose there, something you can and you won't stay hungry. then I’ll tell you about the number on the closet at the entrance there is a price list of how and how many times they should clean the room. how many times should bed and towels be changed. I’ll tell you about us, the bed hasn’t been changed even once. with cleaning, too, most not once. They just came every day to change the towels and that's it! !!!!!!!! ! and this is a 5 star hotel. I just do not have enough anger what kind of staff there is not educated. And the manager, the blonde, thin, I don’t remember her name, the rude woman doesn’t know how to talk. and solve some problems in the hotel. in the face you can immediately understand what it is from anger towards people skewed. a very large flow of staff people, they don’t have time to clean up, it’s normal to wash the dishes, all the mugs and plates are dirty. toilets stink. people stood for half an hour at the elevator can not wait for him. met guys from St. Petersburg there, they have two children and they flew in for 10 days, they have exactly the same opinion and the cleaning situation is similar. and they paid quite a decent amount for this hotel. To conclude, I will say that in this hotel you are more relaxed and without any tension you will not rest. and in the stream and bustle of numerous people you will get tired and you will dream of silence ! ! children and especially small ones have nothing to do there !!! !
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• 36
The hotel is good, the food is excellent and tasty, a wide variety of dishes. Pork meat, beef and lamb, poultry, lots of fruits and vegetables! The rooms are not cleaned very well, but daily! The rooms are big and not dead! Upon arrival, they brought us a bottle of champagne as a gift, but for some reason our friends did not, although they lived in the next room.
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The hotel is good, the food is excellent and tasty, a wide variety of dishes.
Pork meat, beef and lamb, poultry, lots of fruits and vegetables!
The rooms are not cleaned very well, but daily! The rooms are big and not dead! Upon arrival, they brought us a bottle of champagne as a gift, but for some reason our friends did not, although they lived in the next room. The sea is a 5-minute walk, the beach is clean, the sand is fine and the entry into the sea is excellent, too, fine sand, no stones, no algae ! ! There are many shops and cafes around. I recommend! !
Pork meat, beef and lamb, poultry, lots of fruits and vegetables!
The rooms are not cleaned very well, but daily! The rooms are big and not dead! Upon arrival, they brought us a bottle of champagne as a gift, but for some reason our friends did not, although they lived in the next room. The sea is a 5-minute walk, the beach is clean, the sand is fine and the entry into the sea is excellent, too, fine sand, no stones, no algae ! ! There are many shops and cafes around. I recommend! !
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• 14
1. We chose a hotel based on the reviews of tourists. They settled at 13.00, and brought us at 9.00, although they warned about this that check-in was from 14.00 2. The territory of the hotel is small, but we did not go there to sit in the hotel itself. In general, the hotel left positive emotions. 3. The balcony of the room overlooked the street.
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1. We chose a hotel based on the reviews of tourists. They settled at 13.00, and brought us at 9.00, although they warned about this that check-in was from 14.00
2. The territory of the hotel is small, but we did not go there to sit in the hotel itself. In general, the hotel left positive emotions.
3. The balcony of the room overlooked the street. Concerts and loud live music from nearby cafes interfered a little. The room is normal. I was surprised that the curtain in the bathroom was so short that I had to adjust so that water would not appear on the floor all the time.
4. The food was fine, I was surprised by the negative reviews of other tourists. Service is really 3+.
5. Write that there is nothing to dislike at all.
2. The territory of the hotel is small, but we did not go there to sit in the hotel itself. In general, the hotel left positive emotions.
3. The balcony of the room overlooked the street. Concerts and loud live music from nearby cafes interfered a little. The room is normal. I was surprised that the curtain in the bathroom was so short that I had to adjust so that water would not appear on the floor all the time.
4. The food was fine, I was surprised by the negative reviews of other tourists. Service is really 3+.
5. Write that there is nothing to dislike at all.
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• 14
I was a family, my husband and two children (4 and 1.5 years old). Great spacious room with a chic bathroom! Two very large beds pushed together and a folding sofa (large, I slept with two children and it was spacious! ). Large balcony (the kid slept instroller during the day). Food is simply gorgeous!! ! Even my fussy husband was satisfied with that! - there is everything: for those who are on a diet, and fried, and awesome (like in Italy) pizza; desserts in the form of cakes for lunch anddinner about 10 kinds; meat and fish about 6-8 items always; natural! like our Belarusian ice cream ice cream; there were your children and pasta for children; very tasty and good-quality soups with good meat! ; there were always fruits, even cherries.
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I was a family, my husband and two children (4 and 1.5 years old). Great spacious room with a chic bathroom! Two very large beds pushed together and a folding sofa (large, I slept with two children and it was spacious! ). Large balcony (the kid slept instroller during the day). Food is simply gorgeous!! ! Even my fussy husband was satisfied with that! - there is everything: for those who are on a diet, and fried, and awesome (like in Italy) pizza; desserts in the form of cakes for lunch anddinner about 10 kinds; meat and fish about 6-8 items always; natural! like our Belarusian ice cream ice cream; there were your children and pasta for children; very tasty and good-quality soups with good meat! ; there were always fruits, even cherries. Upset the first day, arrived at 7 am, check-in like everywhere around 14.00, okay
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• 9
• traveled 7 years ago
Not a single review is enough to convey all the emotions that I received. To say that I liked the Planeta Hotel is to say nothing. The hotel is simply excellent, the rest was a success. The level of service is the highest. The territory is kept in perfect cleanliness, careful care is noticeable in every blade of grass.
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Not a single review is enough to convey all the emotions that I received. To say that I liked the Planeta Hotel is to say nothing. The hotel is simply excellent, the rest was a success. The level of service is the highest. The territory is kept in perfect cleanliness, careful care is noticeable in every blade of grass. Rooms are spacious and comfortable. Time slows down here. You are expected here! This is the place where the silence and the sound of the waves surround you. The food is beyond praise, everyone can find their dish. This is something to remember for a lifetime)
In a word, I really liked Planeta Hotel. I dream of returning. Thank you very much for a nice holiday.
In a word, I really liked Planeta Hotel. I dream of returning. Thank you very much for a nice holiday.
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• 33
• traveled 7 years ago
I read a lot of reviews about this hotel and they were not very good. . . But we really liked the hotel. Food, rooms and in general - everything is very good) Of the minuses - it's a small pool. The rooms are large and clean. In the style of a princess)) everything was pink))) View of the mountains and the sea.
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I read a lot of reviews about this hotel and they were not very good. . . But we really liked the hotel. Food, rooms and in general - everything is very good) Of the minuses - it's a small pool.
The rooms are large and clean. In the style of a princess)) everything was pink))) View of the mountains and the sea.
The food is varied and tasty) there was plenty to choose from)
The rooms are large and clean. In the style of a princess)) everything was pink))) View of the mountains and the sea.
The food is varied and tasty) there was plenty to choose from)
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• 14
Rested four of us from August 25 to September 03. You need to choose a room right away, since one couple was placed in a room without repair with a non-working air conditioner 419A. Great, the number has been changed to 843, thanks. numbers 740-750 and 820-850 after repair exactly with working air conditioners.
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Rested four of us from August 25 to September 03. You need to choose a room right away, since one couple was placed in a room without repair with a non-working air conditioner 419A. Great, the number has been changed to 843, thanks. numbers 740-750 and 820-850 after repair exactly with working air conditioners. Then they waited for the first cleaning for three days - a miracle did not happen, after the raids on the reception, on the 3rd day they began to change towels, there was still no cleaning, from the 7th day they promised to replace the bed linen, silence. On the 8th day after they left a complaint to the reception, they changed the bedding on the 9th night, thanks, the vacuum cleaner, apparently in this hotel, broke down. In total, towels will be changed daily and bedding on the 8th day if you remind yourself of going to the administrator.
Very small staff for such a huge hotel, respectively, everyone does not care, they are not paid enough for such a load. More or less tolerant service and - oh, miraculously hot food - on Saturday and Sunday, when Bulgarian families come for the weekend. On weekends, you are provided with a smile of the staff in the restaurant, the presence of knives and forks on the tables (you do not need to get them), heated food and even grilled chicken fillet, in contrast to weekdays, treating tourists with frozen cutlets from supermarket trays. Meals are like in C grades in Turkey, Egypt, Spain, Greece - an omelette made from egg powder, rolls, sausage, cheese, feta cheese, pasta, a queue for scrambled eggs, Zukko drinks, coffee, tea. For lunch and dinner a little more variety. Warm food and available only at the beginning of the reception - at 8 am, at 12 noon and at 19 pm. Take money with you, sometimes have lunch and dinner in restaurants, if you want hot meat, delicious salad.
A special warning for children - do not take chopped lettuce - sand and worms are provided, fruits are also not washed. This hotel is open for four only on weekends!!!!!!
Spa salon - all services listed in the description of the hotel - do not work, include only sauna from 14 to 16. You can predict the level of heating yourself. Hamam only when buying a complex with massage for 110 lev.
The pool is decent, the animation is no comment.
The slot machines are all broken, they don’t fix them, so they don’t go and complain about the non-working billiards or air hockey - they just remove the tools - play on the streets in cafes.
A positive impression of the guys in the pool bar - positive, fast, tourists do not annoy them.
Plus, they give fruit in the hands or on a plastic plate to take it out of the restaurant in order to then wash it in the room and feast on it later. There is nowhere to wash in the restaurant.
In all rooms and in all guest areas of the amazing work of the picture - they did a great job with the artist - absolutely everyone is pleasing to the eye.
At the entrance there is a certificate issued by the Ministry of Economy and Energy for the availability of 5-star services for 5 years from 2014 to 2019. Apparently, hence the stardom.
We have not heard a single positive review from either Russians or Latvians, if you buy a tour for 50 thousand for two, you can visit this hotel, if it is more expensive, it is better to go to another country.
You can visit the old town of Nessebar (very nice) and Irakli beach, you can go to the city by bus, you can rent a car from ANNA (very nice family) 30-35 euros and with full insurance a clean new car will drive directly to the hotel. Deposit 100 euros. tel. +35.887 61.922, viber +35.887 61.922. Recommended.
Adequate guys in water sports services along the shore closer to the Kuban hotel will make a discount when choosing several entertainments, they will not be rude and "bull". Opposite the Planet hotel on the beach, water sports hamlo before the fight demanded money from a tourist from Ukraine because his little child sat on a plastic slide on a catamaran on the shore in the water sports area, and not fenced. I didn’t accept the tourist’s apology, there was almost a fight on the beach, it’s a pity they didn’t fill the face of this boor, it would be worth putting him in his place.
I am attaching a photo for comparison at the beginning of the meal and after an hour.
Very small staff for such a huge hotel, respectively, everyone does not care, they are not paid enough for such a load. More or less tolerant service and - oh, miraculously hot food - on Saturday and Sunday, when Bulgarian families come for the weekend. On weekends, you are provided with a smile of the staff in the restaurant, the presence of knives and forks on the tables (you do not need to get them), heated food and even grilled chicken fillet, in contrast to weekdays, treating tourists with frozen cutlets from supermarket trays. Meals are like in C grades in Turkey, Egypt, Spain, Greece - an omelette made from egg powder, rolls, sausage, cheese, feta cheese, pasta, a queue for scrambled eggs, Zukko drinks, coffee, tea. For lunch and dinner a little more variety. Warm food and available only at the beginning of the reception - at 8 am, at 12 noon and at 19 pm. Take money with you, sometimes have lunch and dinner in restaurants, if you want hot meat, delicious salad.
A special warning for children - do not take chopped lettuce - sand and worms are provided, fruits are also not washed. This hotel is open for four only on weekends!!!!!!
Spa salon - all services listed in the description of the hotel - do not work, include only sauna from 14 to 16. You can predict the level of heating yourself. Hamam only when buying a complex with massage for 110 lev.
The pool is decent, the animation is no comment.
The slot machines are all broken, they don’t fix them, so they don’t go and complain about the non-working billiards or air hockey - they just remove the tools - play on the streets in cafes.
A positive impression of the guys in the pool bar - positive, fast, tourists do not annoy them.
Plus, they give fruit in the hands or on a plastic plate to take it out of the restaurant in order to then wash it in the room and feast on it later. There is nowhere to wash in the restaurant.
In all rooms and in all guest areas of the amazing work of the picture - they did a great job with the artist - absolutely everyone is pleasing to the eye.
At the entrance there is a certificate issued by the Ministry of Economy and Energy for the availability of 5-star services for 5 years from 2014 to 2019. Apparently, hence the stardom.
We have not heard a single positive review from either Russians or Latvians, if you buy a tour for 50 thousand for two, you can visit this hotel, if it is more expensive, it is better to go to another country.
You can visit the old town of Nessebar (very nice) and Irakli beach, you can go to the city by bus, you can rent a car from ANNA (very nice family) 30-35 euros and with full insurance a clean new car will drive directly to the hotel. Deposit 100 euros. tel. +35.887 61.922, viber +35.887 61.922. Recommended.
Adequate guys in water sports services along the shore closer to the Kuban hotel will make a discount when choosing several entertainments, they will not be rude and "bull". Opposite the Planet hotel on the beach, water sports hamlo before the fight demanded money from a tourist from Ukraine because his little child sat on a plastic slide on a catamaran on the shore in the water sports area, and not fenced. I didn’t accept the tourist’s apology, there was almost a fight on the beach, it’s a pity they didn’t fill the face of this boor, it would be worth putting him in his place.
I am attaching a photo for comparison at the beginning of the meal and after an hour.
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