Обман и хамство Deception and rudeness

Settled in this hotel, because. participated in a seminar held nearby. When buying a ticket, a beach was promised at the hotel, which seems to be the case (see photo 1 - an ad on the beach). In fact, some thugs rent the beach - the goal of which is to knock out more money for sunbeds. At the same time, they do not hesitate to openly be rude and show obscene gestures (photo 2, the gesture was accompanied by the words "Welcome to Bulgaria"). Anyone who does not want to pay 15 euros a day for a family for sunbeds is driven into 1 meter of free territory, fenced with a rope with metal pins, about which people injure their legs (photo 3).
The hotel denied the beach "I'm not me, and the hut is not mine. " However, after we turned to the police and called the commission of the administration of Varna, the beach became downright exemplary: the rope was carried almost 5 meters, the music plays, the thugs are quiet and polite. And, surprisingly, they turned out to be rescuers, who were urgently dressed in uniforms with badges, and a couple were even put on the tower.
True, they say, after our departure, everything returned "to normal. " But this is already on the conscience of travel agencies and hotels that deceive us, and... probably, nevertheless, from our underestimation of ourselves.