The staff is friendly. Committed to problem solving. When we entered the room, we found a number of problems requiring repair. Within 15 minutes after calling the reception, a master appeared and fixed absolutely everything with an apology. Not all hotel staff speak Russian. Room cleaning every day. Linen was changed several times in two weeks. The soundproofing of the room is very good. We got just to the European Football Championship, and young Germans lived in the next room. Nothing was heard : ). I would rate the quality of the food in the restaurant as a solid four. 2 types of soup, 3 types of salad, vegetables, sweets and more. The variety from day to day unfortunately left much to be desired.
al-inclusive also includes drinks throughout the day. Alcoholic and not so much. Due to the fact that pasture food in Bulgaria is expensive, I highly recommend it.
The hotel has 3 swimming pools. During the day and in the evenings there is animation. There is a room with toys and a gazebo where a child can draw with supervision. The hotel has a massage parlor, a hairdresser and a doctor, but this is for an additional fee. We didn't use it.
The hotel also has an exchange office with a fig rate. By the way, on the streets, most of the exchangers are quite honest, but that's another story.
1. It is located in the very center, but it is very well located - to the left of the main street, bars and discos, which allows you to fall asleep without any problems even during the day. The beach is 5-7 minutes walk. Indeed, 400 meters.
2. Very polite staff, well, very polite!
3. They tried to clean and change the bed every day, they never broke into the room, without any problems they gave soap, toilet paper, if they ran out, they exchanged towels.
4. For breakfast there was a large selection of dishes, including fruits.
Of the minuses, perhaps, there was an early breakfast (from 7.30 to 8.45 - well, very early), the lack of a dryer for things, hangers and door handles falling off periodically : )
I liked the hotel very much, then it was quite new. Pulls more than 3 stars (this year we were in Greece in 4-ke - I liked the hotel much less). The hotel itself is small, located near the bus stop to Varna, a little away from the bustling shopping streets.
1. Nutrition. The food was excellent and varied. The chef himself came out to check how everything was being taken apart. Various desserts. The only negative - paid drinks at dinner. (at first we only had breakfast, but after trying the local cuisine, we decided that the hotel was more economical).
2. Number. The room is medium in size, stylish. The bathroom is spacious. Channels in Russian, English. and Deutsche had enough. They left tips for the maids - they constantly changed towels, brought extra. gels, shampoos. For a friend's birthday, they left fruit and champagne in the room.
3. Staff. The staff really doesn't speak Russian well, but that wasn't a problem for us. Everything else is OK. From the host side was a good guide Anastasia. Advised us a free beach and excursions.
4. Leisure. There was some kind of animation (we were not interested in it, but the girl was Russian-speaking), outdoor and indoor pools, regular entertainment evenings (including national ones), a children's room, board games (tennis and, it seems, something else) .
5. Contingent. English and German speakers, few Russians, almost no Romanians. Everything is cultural. We liked it very much.
6. Excursions. I just can't imagine a vacation without sightseeing. We went to the Valley of Roses, Shipka and Veliko Tarnovo (one excursion) and Istanbul for 1 day. Both excursions are quite difficult, a lot to go, but it's worth it. The bus picks up people just outside the hotel. We went to Varna on our own.
In general, it seemed to me that our hotel was located in the most comfortable corner of the resort, and the resort itself was the best of those that passed on the way on excursions. Party places abound in 5-10 minutes. walk.
The pool near the hotel is small. And despite the fact that 80% of the guests at the hotel are Germans and English, in the morning all the sun loungers and umbrellas are occupied with towels. So who has. . .
The beach is beautiful sand! At sea, umbrellas and sun loungers are paid-25 lev (approximately 18-20 dollars per day is a set of umbrella + 2 sun loungers). All in all, I enjoyed my vacation! GOOD AND GOOD!