повний жах complete horror

With someone's number, as luck would have it. The shower and toilet leak, the cistern is broken, towels are taken away and not returned after cleaning, so that later you pay the amount of 40 leva, also check whether everything is on the list in your room, because then you will pay the money, even though you did not steal anything and driving some things was not. The food was good in the beginning, then many people got poisoned and there was a rotavirus infection, the administration is silent about it, when it was necessary to leave, the attitude of the staff and the administration made me confused. The folding situation: the elevator does not go with a suitcase, I had to walk up the stairs, I twisted my leg and could not step, I felt that something was crunching in the joint and the kneecap was falling out. There was an hour left until the bus, I checked out of the room and sat down in the hall (I put my leg on a chair, because the pain was unbearable, and I had almost two days on the road ahead of me).
A woman from the administration came to me shouting and started threatening me to leave the hall room, and if I didn't, she would take me out of here herself. On my words. This kind administrator answered me. Unfortunately, I thought that rest would be better...draw your own conclusions.