Let's summarize. All returned alive, healthy and tanned. I lost 3 kg (this is a plus), my wife lost 0.5 kg (rather a minus). This is a consequence of a not very rich diet (I eat almost nothing but tenderloin and potatoes) and the fitness effect of the stairs : )
I have no complaints about the staff. The only additional minus is that after the arrival of new groups of Poles, there were not enough cups (you must take it in advance, immediately upon arrival at the dining room).
As an example of the attitude of the staff, we can say that when I fell ill (cold beer, there was nothing to do with the hotel), the hotel administrator personally settled questions with an assistant company and called Kyiv (without any money or presents). The essence of the problem (it will be useful for tourists from Ukraine): I had Koris as an assistant company, headquartered in France. It turned out that the Bulgarian number indicated in the policy in Sofia can not be called - they no longer work with Koris. In the Kiev representative office, after receiving information about the number of the policy, passport, etc. , they demanded that I send them copies of these documents by e-mail (! ). When the administrator "bent" them, the doctor was at the hotel in 10 minutes (moreover, the doctor himself could not understand why the Kiev office needed copies, the Bulgarians do this). The doctor poured me a bag of pills (antibiotics, bromhexine, efizol, ascorbin, etc. ), gave me his phone number and told me to call at any time. Therefore, advice to Ukrainian tourists - take insurance, where the assistance company "Euroassist", they have the widest network of representatives (say at the reception: "I got sick, the symptoms are like this", after 10 minutes you have a doctor). Run away from "Koris", this is the most "Lokhov" (according to the administrator and my experience) company. I would like to add that getting sick in Bulgaria (the EU after all) is expensive. If you are "thrown" by an assistant, then only a doctor's call will cost 60 euros. In addition, almost no pills (even Bromhexine) can be bought without a prescription. During my stay at the Zora, one drunken Pole "carried out" the glass in the room with his carcass (the insurance does not work when drunk), as a result - 300 euros for a five-centimeter seam on the elbow.
The aforementioned administrator also said that there is only one supplier of bracelets for hotels in Golden Sands (he said that you can safely go to Golen Beach 4 * with a Zora BB bracelet). In addition, he advised me to pay attention to the Morsko Oko hotel (their bracelet AI and Zora FB are one to one, verified).
In general, as I wrote, what you pay for is what you get. "Zora" is the cheapest (but not the worst) hotel in Golden Sands. When I asked the administrator why they turned off online booking, he replied that the Poles booked 50 rooms in 1 day, but they had to fulfill their obligations to tour operators. Although for people "from the street" at the reception the price is announced at 44 euros for two per day with FB, we had it 32 euros (in principle, for "quite ours" they did 28). In general, if you want a super-vacation, then take Melia Grand Hermitage 5 * - only eggs are cooler! 2.5 times more stars - 2.5 times more price (for "me" such prices were given for two for 15 days: 2300 euros for FB and 3400 for AI).
I have no complaints about the staff. The only additional minus is that after the arrival of new groups of Poles, there were not enough cups (you must take it in advance, immediately upon arrival at the dining room).
As an example of the attitude of the staff, we can say that when I fell ill (cold beer, there was nothing to do with the hotel), the hotel administrator personally settled questions with an assistant company and called Kyiv (without any money or presents). The essence of the problem (it will be useful for tourists from Ukraine): I had Koris as an assistant company, headquartered in France. It turned out that the Bulgarian number indicated in the policy in Sofia can not be called - they no longer work with Koris. In the Kiev representative office, after receiving information about the number of the policy, passport, etc. , they demanded that I send them copies of these documents by e-mail (! ). When the administrator "bent" them, the doctor was at the hotel in 10 minutes (moreover, the doctor himself could not understand why the Kiev office needed copies, the Bulgarians do this). The doctor poured me a bag of pills (antibiotics, bromhexine, efizol, ascorbin, etc. ), gave me his phone number and told me to call at any time. Therefore, advice to Ukrainian tourists - take insurance, where the assistance company "Euroassist", they have the widest network of representatives (say at the reception: "I got sick, the symptoms are like this", after 10 minutes you have a doctor). Run away from "Koris", this is the most "Lokhov" (according to the administrator and my experience) company. I would like to add that getting sick in Bulgaria (the EU after all) is expensive. If you are "thrown" by an assistant, then only a doctor's call will cost 60 euros. In addition, almost no pills (even Bromhexine) can be bought without a prescription. During my stay at the Zora, one drunken Pole "carried out" the glass in the room with his carcass (the insurance does not work when drunk), as a result - 300 euros for a five-centimeter seam on the elbow.
The aforementioned administrator also said that there is only one supplier of bracelets for hotels in Golden Sands (he said that you can safely go to Golen Beach 4 * with a Zora BB bracelet). In addition, he advised me to pay attention to the Morsko Oko hotel (their bracelet AI and Zora FB are one to one, verified).
In general, as I wrote, what you pay for is what you get. "Zora" is the cheapest (but not the worst) hotel in Golden Sands. When I asked the administrator why they turned off online booking, he replied that the Poles booked 50 rooms in 1 day, but they had to fulfill their obligations to tour operators. Although for people "from the street" at the reception the price is announced at 44 euros for two per day with FB, we had it 32 euros (in principle, for "quite ours" they did 28). In general, if you want a super-vacation, then take Melia Grand Hermitage 5 * - only eggs are cooler! 2.5 times more stars - 2.5 times more price (for "me" such prices were given for two for 15 days: 2300 euros for FB and 3400 for AI).
Translated automatically from Russian. View original
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