chic hotel

Written: 10 november 2011
Travel time: 14 — 28 august 2011
Your rating of this hotel:
10.0
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An excellent hotel located in a quiet bay of Sanyavan. To the center 10 minutes drive. The infrastructure is very good. There are 3 restaurants with different cuisines, 2 swimming pools, many sports areas. For children - from a children's room to water slides. In general, there is everything your heart desires!
The hotel has a large private beach, very clean, a huge number of sunbeds. On the beach, paid entertainment (snorkeling, diving, banana, etc. ) and an outdoor cafe. On weekends there is live music and a mini disco.
We stayed in the Deluxe Ocean View Suite. This is a huge two-room suite (bedroom + living room) with a kitchen and a bathroom... on the balcony! In addition to the bathroom in the room, there is a bath on the balcony. Nice to relax with a panoramic view of the sea! There is everything, right down to an ironing board with an iron, a stove (that's just how to turn it on, they didn't figure it out and there are no saucepans).

The impression was spoiled by the last day. When they began to pay with a credit card, a check did not come out of the terminal, but an SMS about payment came. They tried to force us to insert the card a second time. For a long time and stubbornly they demanded to remove the report from the terminal. I had to follow the Russian manager (the girl is on the 1st floor in the lobby of the 2nd building). Yes, just explain to her that the bill suits us, but the second time we are not going to pay for it, we had to 3 times (as if they spoke different languages)! Then came the answer: "This is China! . . " I have never seen such unprofessionalism in 3 * hotels! As a result, they got a report, the operation did not go through. They began to call the bank (number on the card), but they passed. They said that we can pay a second time, and the bank will take control of 1 operation. After 30 days, the money will be returned. Luckily they returned!
Be sure to set up an SMS notification for a credit card before traveling to any country. Be carefull!
Translated automatically from Russian. View original