We were in May with my husband at the tianfuyuan resort hotel in the city of Sanya. We didn’t expect anything special, we just went to rest... But I must say, in shock, after a week of stay, I wanted to go home. Was even close to changing tickets with a flight to an earlier date, they did not even think about a refund. The staff is boorish, absolutely not speaking English... It’s not realistic to interrogate something in the form of an iron, they just don’t understand . . And most importantly, when checking into a hotel, they take 100 bucks as a deposit and accordingly do everything to prevent return back, find fault with puffs on towels, soiled bathrobes, chipped ashtrays . . and explain that this was unrealistic at the time of my check-in, because it cannot occur to me that I need to look through bed linen, towels and dishes upon check-in . . In short, I want to say that I will not go here again and I strongly recommend to all my friends not to go... at least to this hotel for sure . .
Translated automatically from Russian. View original
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