Bad moments at the hotel

Written: 25 january 2010
Travel time: 28 december 2009 — 4 january 2010
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 10.0
Amenities: 9.0
The hotel is really in a convenient location, with a child we walked 40 minutes to the Forbidden City, however, there is nothing interesting along the way, there is nothing to admire, although the street is almost central.
Breakfast was included in the price, but for some reason there was not enough space for everyone, some had to eat standing up. The next day, seats were added - tables were placed in the corridor, near the toilet.
Scheduled breakfast time is from 6:30 a. m. to 11:00 a. m. On January 2, when we had no excursions, we arrived at the canteen at 9-45, and it was empty - without warning, without explanation, without apology.
And another unpleasant moment was at the check-out - some tourists literally scratched back the deposit - $ 100 from the room. In one room there were "problems with curtains": we understood that the hotel staff had known about this problem for a long time, they went to the room together, one stretched the organza, the other poked holes with his finger.

In general, I liked the hotel, the room is cozy, warm - a good built-in system, the room heats up instantly. Every day they put two bottles of water 0.3 l, toothbrushes, paste, comb, nail file, cotton buds, pieces of cotton wool, a needle with a set of threads, scissors, shampoo, conditioner, shower gel, hair dryer, velvet for shoes, there is iron and ironing board, huge umbrellas, terry bathrobes, disposable slippers.
Translated automatically from Russian. View original
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