Overall good but some cons

Written: 28 august 2019
Travel time: 18 — 25 august 2019
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 6.0
Food: 4.0
Amenities: 4.0
I'll start by saying that choosing a hotel for a very long time. There are not many reviews about Phedrania, but those that we have satisfied us. The hotel is considered 2 stars, but its appearance is quite presentable. I'll start with the arrival... We arrived at the hotel at 11 am, check-in according to the rules at 14.00 and will not be settled earlier under any begging. WE were tired, hungry, we wanted to sleep terribly, which we had to do right in the hall) After waiting three hours, the check-in began, but alas . . not ours! We were told to wait another 1 hour as the room was not cleaned in time! I'm sorry, but this is too much... I was expecting that that number was worth our torment. When we got there, I was not disappointed. I say right away, we are talking about a new building. According to rumors, there are adventures in the old building (breakdown of plumbing).
We had a Swim Up room, the exit was straight to the pool, where there were many sunbeds-mattresses (no one ever lay on ours, only we, although other residents can, according to the rules). The pool itself is clean, gives bleach, but not critical. We swam in the afternoon, when there were practically no people. Returning to the description about the room, they cleaned up all the same well. As a "human auditor" I did not find any shortcomings in this regard. Dirt, hair or any other traces were noticed. Air conditioning is free, the safe is paid (but we tried our luck and left valuables without a safe, so the security level was checked). Let's move on to food:
we had breakfast and dinner included, but dinner can be changed for lunch, which we did. Now I'll tell you why... So breakfast... every day it is the same, exactly the same! On the 6th day, he simply does not climb anymore. But in general, it is good: several types of meat, sausages, cheeses, boiled eggs, vegetables, fruits, cereals, jam. You can choose from one cold and hot drink (do not expect juice to be juice)). By the way, with regards to vegetables and fruits. Their quality is lame, we practically did not eat them. They don't look or taste like anything. The fruit salad didn't look washed, so I didn't risk it. But in this case, that's just my opinion. Maybe someone likes not washed))

For dinner, too, a buffet and it is again sausages, vegetables, french fries, fish in batter (half-cooked). We decided to try lunch and changed it on a regular basis after that. For lunch there is a menu to choose from. We took carbonara, pizza, pork on the bone with potatoes. We liked these dishes, but drunkenly eating them for 7 days is too much. Drinks at lunch for an additional fee. We didn't, it's expensive. The service is generally pleasant, there are Russian-speaking staff.
Let's go to the beaches! Once we went to the nearest beach and realized that it was not for us. And we realized this after we visited Nissi Beach - it's really a beautiful beach with clear turquoise water! Yes, it's crowded, but I think it's normal. By the way, the beach is marked with a blue flag (who does not know what it is, see Google). Walking to it from the hotel is long, hot and tiring (30 minutes one way), but it's worth it!
Finally, the biggest minus of the hotel: for 7 days no one cleaned the room, did not change the bedding and towels! At what we twice asked the girls who are engaged in cleaning (only Indians work), but they never waited for anyone. And for 7 days the room is far from clean, all the same, and the squeak from the beach and water, and so on. The sink drain worked very poorly and always clogged. In half a minute, the entire volume was filled, so washing there was problematic, but possible.
Pros of the hotel: clean, comfortable, nice pool, safe.
Cons of the hotel: far from the beach, for 7 days no one has ever cleaned or changed the bed / towels, the quality and monotony of the food, the plums in the washbasin do not work.
Translated automatically from Russian. View original