Ужасный отель Terrible hotel

Hello dear tourists,
I am writing a review for the first time in order to warn people who want to relax on the all-inclusive system.
I will say right away that we have traveled half the world and we have something to compare with, we have already been to Cyprus 3 times, it was our 4th visit, we always rested at 3-4 *, so the level of the hotel could be objectively assessed. But what we saw at the Holiday Inn could not have been imagined even in our worst dreams!!!
Let's start with the fact that we arrived early in the morning (a night without sleep), the hotel was half empty, but they refused to check us in, which is logical in principle, because check-in is from 14-00. We sat waiting on shabby sofas - dirty and shabby, where families with small children who had arrived before us slept.

At 14-00 we went to the counter and found out that we had no armor at all !!!!!!!!! ! And this despite the fact that we ordered the tour and accordingly paid for 1.5 months !!!! ! After a big scandal and several calls to our travel agent in Moscow, we were nevertheless settled. We must pay tribute to the rooms - clean, bright, spacious, comfortable beds and no creeping reptiles)))), I will upload photos of the room, but that's where all the pluses of this hotel ended.
Instead of the promised beach, there is a tiny hillside with no more than 10 places, but because there are few people in the hotel, but there were no problems with sunbeds. Greeks mostly hang out on the beach - friends of those who work on this beach, but they did not cause any inconvenience.
As for the all-inclusive system, there is no system as such. Meals - a buffet and soft drinks are free only in the restaurant during breakfast, lunch and dinner, the rest of the time snacks and soft drinks in bars for a fee.
We chose a hotel for a carefree holiday and do not want to think about how much money we have left and whether we will be able to pay off later, as we took a limited amount with the expectation that "everything is really inclusive. "
They came back from dinner completely downcast and frustrated. They don't even feed here. The diet was like in a seedy factory canteen, for dinner there was goulash, rice, pasta and mushrooms, for dessert - wooden pears, and that's it!!! ! At the same time, the waiters come up and ask which room you are from, looking like you are a thief, they don’t bring drinks 2 times. We talked to the residents of this hotel - everyone is horrified. There is no all-inclusive system here, there is a full board system. We were angry, upset and wanted to go home!!!! ! The only thing I wanted was to smash this unfortunate "biblio-globe" into bricks! There was a great desire to sue them. What we, most likely, we would do upon returning from this extreme trip!! ! If not for our travel agent!! ! Kudos to her and once again THANK YOU SO MUCH!!! ! I don’t know by what miracle, but she managed to move us to another hotel - Poseidonia Beach Limassol, although he was on the foot, and here’s the paradox, this is also 4 *, we were already there before, so we knew what to expect, after moving to this hotel, the real vacation has finally begun !! ! The staff is friendly and the food is top notch! Everything is great, but that's another story!

In any case, we lost 2 days of precious vacation. If you feel sorry for money, nerves and unfulfilled hopes for a real vacation, which we are used to and dreamed about all year, never go to this hole!!!!!!!!!!
It's been 2 months since this trip, emotions have already subsided, but every time I remember this disgrace, tears well up in my eyes !!! !