Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
3.0
Cleanliness:
9.0
Food:
5.0
Amenities:
8.0
Decided to stay with my family in this hotel. The company Natalie Tours advertised this place to us as an elite vacation. Rest planned in advance, bought a room with two rooms, one for my wife, the other for my mother. When we arrived at this wonderful place, it turned out that there were no such rooms in this place. I had to be content with a room with three beds, one of which was a child with oilcloth : -)
The hotel positions itself as 5 stars. But according to our ten-day observation, this turned out not to be the case.
Unreasonably high prices in the restaurant of this hotel and bar. The service looks like a favor, none of us particularly limited ourselves, but sometimes we had to wait for the waiter for half an hour.
The hotel has two swimming pools with sun loungers. So at 8.30 all these sunbeds were already occupied and after that time we did not have the slightest chance to take it. By the way, the towels that were issued to the sunbeds were poorly washed, with stains, and sometimes just with holes.
Part of the territory smelled of sewerage!!!
Absolutely complete lack of support for Russian tourists - no information in Russian is provided, although vouchers are sold and we met our citizens there.
The coastline was simply no, we went out there on the first day - we were shocked - stupidly arranged sunbeds, again occupied with towels from early morning. By the way, in neighboring hotels the coastlines were more well-groomed - there were sheds, cafes, etc.
Meals - breakfast was ordered, a huge number of people, a buffet, for each dish to take, you had to stand in line, there were not enough tables for all hours at 9.00. In general, there was chaos with pre-paid meals.
As I wrote above, the staff did not please at all, in five stars they usually follow you and fulfill any wishes, because it is five stars, here you had to look for waiters on your own, stand in a bar in line for drinks, just catch waiters, etc. .
There are many more nuances, now you can’t remember everything...
The hotel positions itself as 5 stars. But according to our ten-day observation, this turned out not to be the case.
Unreasonably high prices in the restaurant of this hotel and bar. The service looks like a favor, none of us particularly limited ourselves, but sometimes we had to wait for the waiter for half an hour.
The hotel has two swimming pools with sun loungers. So at 8.30 all these sunbeds were already occupied and after that time we did not have the slightest chance to take it. By the way, the towels that were issued to the sunbeds were poorly washed, with stains, and sometimes just with holes.
Part of the territory smelled of sewerage!!!
Absolutely complete lack of support for Russian tourists - no information in Russian is provided, although vouchers are sold and we met our citizens there.
The coastline was simply no, we went out there on the first day - we were shocked - stupidly arranged sunbeds, again occupied with towels from early morning. By the way, in neighboring hotels the coastlines were more well-groomed - there were sheds, cafes, etc.
Meals - breakfast was ordered, a huge number of people, a buffet, for each dish to take, you had to stand in line, there were not enough tables for all hours at 9.00. In general, there was chaos with pre-paid meals.
As I wrote above, the staff did not please at all, in five stars they usually follow you and fulfill any wishes, because it is five stars, here you had to look for waiters on your own, stand in a bar in line for drinks, just catch waiters, etc. .
There are many more nuances, now you can’t remember everything...
Translated automatically from Russian. View original
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