Ужасный персонал, плохое питание, далеко от центра, слабая уборка номеров, тараканы Terrible staff, poor food, far from the center, poor housekeeping, cockroaches

We arrived at the hotel at 11 pm from Larnaca airport (tour from Biblio Globus). Settled without choosing a room, in the main building. Two-room suite with a kitchen. Everything is old, but working, except for the TV remote control (on which there is only 1 ptr channel, switching to other channels is impossible). The card to enter the room opens from 10-15 attempts, and we asked other residents - they answered that they had the same thing, so often in the corridor you could hear the clicking of the card and attempts to open your door. We asked the hotel representative about dinner, because we had last eaten on the plane and didn’t want to go to bed hungry, to which the representative replied that he couldn’t do anything, because the hotel manager forbids leaving food for a late dinner (although when the tour operator called the hotel to clarify this issue - we were told "do not worry, you pay for the whole day, no one will leave you without dinner").
I had to go to a restaurant a kilometer from the hotel and spend my money, and this despite the fact that we fully paid for this day, the type of food is all inclusive! ) Having settled in the room, we discovered the absence of one set of linen. Having gone down to the reception, the hotel representative was no longer there, instead of him there was a security guard who did not speak Russian, but it was explained to us in English that he could not do anything until morning, sleep without bed linen. The food is not great, but you can eat. Classic breakfast (sausages, sausage, scrambled eggs, cheese, toast, cereal), lunches (cucumbers, tomatoes, fried potatoes, beets), chicken or fish nuggets, french fries, pasta. Snacks are regular fast food. Dinner (meat, fish, salads, fruits - 1-2 of each item) and soup. There were no nuts, greens. Fruits are good - oranges, apples, watermelon, but also expired - apricots, grapefruits and grapes).
Vegetables - cucumbers, dry tomatoes (it can be seen that they are not fresh). When the products ran out, they were often either not replenished at all, sometimes they were replaced with others (for example, instead of fresh oranges, grapes were brought, much less fresh). Several times it was that they asked to replenish a dish, they either do not respond to requests, or they say that the dish is no longer there. About cleanliness: several times we saw cockroaches on the street near tables for eating, and the hotel staff smiled when they saw this insect and walked on, we also found a cockroach on the balcony of the room.


There are air conditioners in both rooms, but free only in the bedroom, the second for extra. fee (4.5 euros per day) we managed one.

Cyprus is a wonderful place that will not leave anyone indifferent. Friendly and positive people (with the exception of the hotel staff at the reception and the manager Tryfonas (Mr.
Trifonas), who only did what he ran and shouted at the old people who cleaned the tables and dishes, so when they saw a plate, they ran to it like seizures) beautiful nature, beautiful sea.

I would like to fly to Cyprus again, but certainly not to this hotel.