Отель, в котором работают профессионалы A hotel run by professionals

My husband and I have not been on vacation for 3 years, and when this began to affect our health, it became clear that we urgently needed to rest, and even better to rest and heal. We have never been to Karlovy Vary, but heard a lot of reviews. The hotel was also chosen based on reviews. We wanted to go in February, but when we came to the travel agency, we were told that the hotel was closed for renovation. At first we were upset, and then, on the contrary, we thought that we would come in March for everything new, plus the weather would be better. So, the only thing we failed with was the weather - it was insanely cold, unfortunately, so all the walks, especially towards the end, were very fast, so we spent a lot of time in the hotel, which we were absolutely satisfied with.
Actually about the hotel. They already wrote here that when they had just arrived and saw the territory, they were horrified. Everything is dug up, building materials are standing, wires are sticking out here and there... We think - hello, we have arrived! We go inside and the mood rises: a huge and very elegant hall, the first impression: rich! At the reception we are greeted with smiles, explain the situation, apologize. The meaning is this: inside everything is done by 98%, and outside - almost nothing because of the abnormal cold weather and precipitation... We register, we are given short information, they say quickly where everything is and are escorted to the room.
The halls are amazingly beautiful. Chic carpets, chic doors - for 3 stars this is a huge level! The elevator, about which everyone wrote, was replaced with a new one, it's hard to imagine that something terrible was in its place, because the elevator is absolutely modern, silent, fast "flying".

The room is normal. That is, none. Clean, bright (we had a view of the garden street), but no more. Nice new TV in the room, big. Cleaning quality, daily.
The restaurant is just amazing. I mean the kitchen of the restaurant. Just five plus! Everything is very, very tasty! Dishes are restaurant quality. Ate very tasty and never had heaviness in the stomach. By the way, while talking with other vacationers, we noticed that if anyone had any complaints, then the kitchen was praised by everyone absolutely and without exception.
The staff is pleasant. Everyone is smiling, friendly, I would like to single out Masha in the restaurant (a wonderful girl! ), Lyudmila the masseuse - that's a pro, so a pro! As well as the administrator Martin - both a person and an employee.
Well, now about the most important thing, that is, about the treatment. After all, that's what we went there for. Upon arrival, the next day we were received by a doctor, Mrs. Kovacs. Pretty young (35 years old), but very attentive, educated and most importantly a professional doctor! At first, I was personally shocked (I got used to indifference in the eyes of our doctors), and she asked such and such that it was clear - she knows her business and she wanted to tell everything and talk with her longer. Pani Kovacs prescribed me a drinking course, recommended procedures. (Then her husband went to her - he was also pleasantly surprised). And so our treatment began. Professional. Pleasant. Relaxing. WORKING. Understand 3 years without vacation make themselves felt. But let the first one throw a stone at me, who, having tried it on himself, does not agree with me - Karlovy Vary treatment led by water WORK and work instantly!! ! Masseuse Lyudmila is a great professional with golden hands. She, of course, shook her head over my back, but in 2 weeks she brought her into a state that I had not felt for several years. Ludmila and Pani Kovacs are probably the people who should definitely come to the English Court for treatment. The medical department itself is absolutely new, clean, modern. It doesn't feel like a hospital even though everything is decorated in white.

Considering all of the above, one thing can be said: as long as such cooks, such doctors, such masseurs and just good people work in the hotel, crowds will go there, mark my words! Furnishings, repairs - this, in this case, is a secondary matter, but, you see, how nice it is when it takes place.
Will we return to the English court? YES! YES! YES! But already in the warm season, when you can fully enjoy the city itself, and not just the hotel.
I recommend!! !