Ужасный отдых Terrible rest

We hasten to share the rest of this hotel in the period from 1.12. 2012 - 8.12. 2012. This hotel is a solid "3". I'll start first: as soon as we arrived first, what we wanted after a long journey - it's refreshing juice or water, went to one of the mini-bars, asked for juice. The bartender at this time washed the floor, put a mop took disposable glasses (fingers inside) poured juice, but if this drink can be called juice, rather "Yuppie", after seeing asked for water (in a closed bottle) since then I'm at this hotel drank only water. I had to pay $ 140 for the room because it was chosen with a sea view (although the manager at TEZ-TURE did not say anything about it. Glasses in restaurants are broken, cutlery smells awful, plates are dirty and chipped. The next day after meeting with guides who offered the opportunity to visit the tours, had to fill out a form with a return flight and a list of visits to the desired tours.
But after the first day my husband and I wanted to go home, we were stunned by what we saw, so there was no desire to visit any tours, handing a form to one of the guides (Muhammad), he said indignantly: "And that you will not go on tour ? ? ? ? came to stay at the hotel ?? ? "But what do you care why we came, we owe you something? ? ? The room is awful: the safe does not work, some blood stains on the wall of the closet, the bathroom does not even have a bathroom, and take a shower only in blots, shelves for soap and shampoo no - had to press everything on the faucet or just put on the floor, tile in the bathroom cracked, construction seams rubbed on the blunder, beach towels after former vacationers have not been replaced, bed linen in general for only 7 days did not change.
There are 6 restaurants on site: Chinese, Moroccan, Mediterranean, Italian, German and Mexican - none of them are different in their cuisine, there is nothing like fish, grated beets and carrots, cucumbers, tomatoes, I have not seen any shrimp or squid - KITCHEN ON "2". The pools are icy, they are not specially heated so as not to clean them. The staff is impudent, greyhound and lazy. We were led to a good picture, but in fact it's not for people! ! ! ! ! Now we know that this is the case; )))) We were very happy when the day of departure came! ! ! ! ! I recommend a hotel in Greece, the island of Crete "MINOA PALACE RESORT SPA" - this is a real "5". People, if you really want to spend your vacation unforgettable - do not go to this hotel! ! ! ! !