Average - won't go again

Written: 15 december 2014
Travel time: 15 — 29 march 2014
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 4.0
Food: 3.0
Amenities: 7.0
We were traveling with two small children, we chose a hotel for a long time, we advised Desert Rose Resort 5 *, since there is Russian children's animation there. I'll start in order:
1. The hotel does not pull 5 stars, maximum 4, we lived on the second floor, and on the third floor they did repairs, they spent all day hammering something there, the children could not sleep. I think if the building needs repairs, move people to another building, because people came to rest!! ! is a big minus
2. The kitchen is poor, everything is the same, the children's kitchen is almost the same as for everyone, only mashed potatoes are added. The food tastes very bland. We have lunch, and they make repairs, in the restaurant you eat with the smell of paint. is a big minus
3. The working staff is good) - this is a plus.
4. The beach is clean) - a plus for this.

5. Music on the beach can be changed at least sometimes, for 2 weeks of rest - we have already learned the songs, and knew their sequence. - a small minus.
6. The hotel is old, needs a good renovation, the photos are good - a big plus for the photographer.
The first week we rested mediocrely, and the second - we were in the hospital with the child (severe poisoning), we bought good insurance - the doctor came to us quickly, took the child to the hospital and dripped for 4 days, gave a bunch of medicines and permission to transport in hand luggage on the plane (the hospital did not cost us anything - everything is free on insurance), and our neighbors took economy insurance - the child also got poisoned, but they had to pay for a lot. By the way, on that day, 9 children were taken to the hospital with poisoning (although we didn’t eat sweet and spicy food, we ate rice and vegetables almost every day, because there was nothing else), and one stepped on a hedgehog. Upon arrival from the hospital to the hotel, the doctor prescribed a diet for us and called the hotel himself, the diet was brought to our room. Food cannot be brought into the room from the dining room.
I will not go there with the children anymore, before that we rested at Albatros Palace Resort & SPA - it was super, perfect cleanliness and tasting a variety of food.
Translated automatically from Russian. View original