3* hotel

Written: 3 january 2017
Travel time: 21 — 28 december 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 2.0
Good afternoon!
I'll start with the fact that we rested with our family and in Egypt we are not the first time. We chose the hotel on the principle of only 5 *, a high rating and of course reviews))), the reviews were especially helpful - which, as it turned out, were probably custom-made. Because the hotel is not 5*.
And yes, the most important thing is not to fill out a questionnaire about the hotel when you check in, leave it for the last day. I'm sure you will have something to write there! ! ! I stupidly filled it out, because in 5 * hotels they give such questionnaires to fill out every day, but not The Desert Rose Resort.

Settlement: we arrived at the hotel, gathered us in the conference room and took the documents for the settlement, began to draw up, during the registration we went to have lunch. After lunch, we were handed the keys and sent without any escort to building 1000. Everything is right, close only to Reseption, but this is just the beginning.


Number: the doors did not open. We stood with the key for about 10 minutes until we opened the doors (it became clear why we were not accompanied).
The room was not cleaned upon check-in, we thought that maybe they did not have time to remove it from previous vacationers. For the entire stay in the room, everything was cleaned once, on the 5th day, and then the campaign was not wet cleaning, but simply swept the room. The garbage was taken out every day, except for the 6th day, when even the garbage was not taken out. I took a photo of the TV because it shows better that no one wipes the dust in the room at all. Furniture: I had a shock, it is "dead" It has long needed to be changed. Before unpacking things, I wiped off the dust and twisted the handles that fell off and set the sliding shelves. When you check in, there was no hot water in the shower, there was nowhere to put shower gel in the shower itself except on the floor!

Beach: I do not advise you to go in the summer. The lagoon is small and shallow, everyone cannot accommodate the number of people that inhabit it, and the beach on the sea is even smaller and covered in stones - you need a special one. shoes, although for the lagoon, too, it will not hurt because.
it has a bunch of small sharp pebbles in it. My sister hurt her leg there. And if you are traveling with children, then you can’t really count on the lagoon even with special shoes, because surfing is taught there. And any inexperienced surfer can knock your child down easily.


Meals: I read that the feature of the hotel: seafood! ! ! Bullshit is complete! ! ! Food at the level of 3 *, without increasing. What is always there: scrambled eggs, eggs, mini-sausages, "Egyptian" chicken and beef chops, sometimes chicken, salad vegetables and stewed vegetables, potatoes, rice, pasta, confectionery, pastries, fruits and that's it. Fish was at the gala dinner on the 25th, also ate fish at the Italian Restaurant. There was no particular abundance of food or variety - I remind you this is a 5 * hotel (exclusive). Fish "RESTAURANT" on the beach - sounds loud, but in fact a canteen. Yes, I forgot to say: PLASTIC WARE - and not disposable NO NO, namely the one that is washed.
This is the first time I've seen plastic dishes, even if it's bars, anyway it should be either disposable or ceramic. Hotel "5 *" ? ? Transparent glasses that are already cloudy from prescription and plates on which the drawing is already falling off need to be changed a long time ago !!!! ! !

Animation Entertainment: I have never seen such an unorganized circus from a crowd of animators. No one notifies about the fact that where and when the show programs will be held. I'll tell you the animations: they do it in the morning on the beach, when there are vacationers there. We got to the show of the program by chance, walking around the territory. The show program is a different story. The impression was as if the animators first learned about their number during the performance. The main feature of the evening was belly dancing, which got boring on the second day.
Aqua aerobics ))))) The same as the show programs. No preparation. Just splashing in the pool. I remind you that this is not the first time I have a rest and there is something to compare with.
Already after the 1st trip to aqua aerobics, we already decided that we would not go to it anymore.

Territory: large and beautiful, perhaps this is the only thing that was good in this hotel. And a large number of bars throughout the territory. As I understand it, in order to drink more often and look at all the shortcomings through your fingers. Oh, but even here there is a wonderful miracle: the alcohol is lousy, but oh well, you’ve come here not to drink alcohol. We mostly drank coffee, but here's what happened: in a bar near the pizza, I asked to make a Latte and it was done in front of me right there. Half a cup of cold milk, a sticker of instant coffee and a little boiling water !! ! ! ! I did not know that they do Late! ? And a local vacationer came up nearby and also asked for Lata and a miracle, it was prepared for him as expected.


Service: until you say several times that something would be fixed, no one will do anything. Well, yes, there is another way to give dollars at every turn. The attitude towards the locals and the Germans is much better.
Tipping is the amount of money voluntarily given to hotel staff who DESERVED it! ! !

P. S. The Desert Rose Resort is a 3* hotel in all categories! ! !
Too bad I can't upload a photo
Translated automatically from Russian. View original