Everything is fine, wi-fi is weak and the rooms need repair and furniture replacement

Written: 27 january 2020
Travel time: 17 january 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
I chose the hotel on the Internet, on this site and several others, guided by the rating of the hotel, reviews of tourists. There are quite a lot of reviews and are constantly being added, which indicates that the hotel is popular with tourists. The territory of the hotel is huge, green, it is constantly looked after ...there are three swimming pools on the territory, one of them is heated in winter, there is an Olympic swimming pool, benches, hammocks for relaxation are everywhere, a security guard is on duty at each building, security is on duty at the entrance to the hotel, reception guard too. The playground is not bad. Three points for getting beach towels. The beach is large and wide, there were always enough sun loungers, umbrellas, there is protection from the wind. There are many toilets on the territory, and they are constantly clean and there are fresh flowers, the beach is equipped with showers and changing rooms. The animation team are cheerful, active, incendiary guys, both daytime and evening shows are at the level.
The territory of the hotel is large, clean, well-groomed, it is very pleasant to walk around it.


The rooms in the buildings are large, bright, the furniture should already be replaced, the bathroom has a shabby curtain (in our time it kind of sucks). The TV is flat, there are Russian and Ukrainian channels. There is a safe with a mechanical lock in the closet (for the loss of the key, a fine of $ 100, for the loss of cards for towels $ 15). In the bathroom, cosmetics were replenished every day, towels were changed every day, different figures were twisted from them. There is a tea set, which is also replenished every day (coffee, tea, sugar). The mini-bar was replenished every day with water, every other day they put 3 cans of Pepsi, Sprite, put juice. Cleaning is not bad enough in the room (we had room 5206) in the fifth building, in general everything worked in the room and it was clean, if the furniture were newer and shaman in the bathroom, then everything would be super.

The food at the hotel is the bomb!
The variety is just great and seafood and fish in any version and all different, they cooked whole tuna, king prawns, squid, quails, they constantly did something on the grill, sushi, meat in different versions, veal, beef, chicken, duck, turkey, etc. . . lots of side dishes, edible soups, which was surprising, there was even borscht. Constantly something was baked, cakes, pies, belyashi. It was simply impossible to try all the confectionery. Fruit was always in abundance, strawberries ate too much. In addition to the main restaurant, you can always have a bite to eat in snack bars (burgers, cheeseburgers, hot dogs, pizza, various pasta, yogurt packs, jelly packs, ice cream in three bars of two types). Waffles with various fillings are baked at the bar by the sea.

Yes, what is important is that the hotel has a lagoon and the open sea, the lagoon is stretched from the sea with nets, so there will be no garbage and various large predators in the lagoon.
There are several places where you can dive and see corals and marine life. The entrance to the sea in the lagoon is gentle and sandy, you can swim without special shoes and with children is ideal. The service is good in this hotel, the staff is responsive, everything is positive and always ready to help you, although you will not find this everywhere in Egypt. I want to say hello and personally thank the staff of the main restaurant "palma" their names are Hany Fouad, and Ezzat Ali. They served in the hall where there are places with small children and places for adults, they are just super, nice people, professionals in their field, always positive, cultured and positive. If you can give them my words, tell them from the "big boss" they will understand.


I also forgot to say that the hotel has its own water park, it will be interesting for both children and adults. It's impossible to describe the good. I liked everything. From what is rather weak, the furniture in the rooms, wi-fi and the bathroom needs improvement.
I will definitely come back here if possible and I definitely recommend it for visiting both with and without children. You will not regret.
Translated automatically from Russian. View original