Horror! Theft and unsanitary conditions!!!!

Written: 12 january 2017
Travel time: 4 — 11 january 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 1.0
Food: 1.0
Amenities: 5.0
Settled quickly, for the sunny side to pay $ 20. The room was sooo dirty. For all the time the bed was not changed. In addition, the child was given a dirty blanket without a duvet cover. The furniture, like the rest of the hotel, needs restoration. Next is the dining room. I don't dare to call this a restaurant. Very dirty and tasteless. There are few fruits. Juices are not juices, but something diluted with water. Coffee is disgusting. Their spices in baking are not at all appropriate, the cheese looks like plasticine and there are dirty rags on the tables instead of tablecloths. The cleaner in the room cleans terribly and for free and for a dollar. Just for a dollar, he will lay out a swan on a bed made of a dirty blanket. The pools are cold. In fact, there is no free Wi-Fi (a text message via viber sent 15 minutes).
We encountered theft on the first day. My bag with money, card and keys was stolen from me. When they found it, it contained only the keys. The hotel was constantly playing for time, allegedly looking for the culprit and money, and they are about to find it. So the days passed. They didn’t find anything, my husband and I decided not to spoil our vacation with showdowns because of the relatively small amount of $ 120. Then other vacationers began to tell someone what was missing, and right from the rooms. That is why later they regretted that they did not go to the police. We need to assert our rights there.
But there were also positive moments. Our guide from coral travel, although we did not ask, beat us to compensation from the hotel for the theft in the form of a massage and dinner in a restaurant. And wonderful excursions for little money that we took in Egypt tours, across the street from the entrance, on the right. The representative of the Ali company made a very good impression. He is patient, attentive and not intrusive. Also always in touch via viber (his number is +201002213812). You can specify any nuances of the tour.

Summing up:
-Hurghada is a worthy city for recreation;
-Coral travel is a good tour operator;
-Egipt tour - the most profitable of all for the price of excursions;
- hotel Mirage new havai resort & spa - complete g. . . but!!! !
Translated automatically from Russian. View original