A good hotel, but there is a small but ...

Written: 1 august 2025
Travel time: 17 — 24 july 2025
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 9.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
I'll start with the good. The hotel is great! So good that we arrived for the second year in a row here. There are no questions in terms of price-quality. Wi-Fi throughout the territory. Good rooms. The cleaning of the room is very good. The staff is the most friendly as possible. Territory: Everything is very competently located. The sea is right on the territory. Especially pleasant in the morning. The pools are excellent. There was always enough space for everyone. Nearby there is a pier from which we took an individual boat. The three -hour trip was beautiful. The food is good, although it seemed that last year it was a little better. But in any case, there are many restaurants, you can eat where you like it more every day. Fish, Italian and grill -mo favorites. Last year we had an early race, we were about 10 somewhere in the hotel. We were immediately worn by bracelets and the number was a maximum in an hour later. And there was an early exit. In the morning they gave the lunch boxes over. Last year I left only positive emotions.
Therefore, they returned again to this hotel.
Now about what upset. The hotel is aimed at the newcomers, that is, the most welcoming at the time of your arrival. Everything is very different when you become leaving. This year we had a flight and there was a late exit from the hotel at 20.00. So you need to hand over the number at 12 or extension for every hour costs $ 10. Since we had 3 rooms, we decided to leave one that would not sit all this time for recipe. 70 dollars were paid for it. But from the owners of two numbers that we handed over at 12, we immediately cut off bracelets, even from children. On the recipe, the YASSER employee was as rude and unpleasant as possible, said that it depends on him here or not. 20 times we repeated to us that after 15.00- everything is paid for us. When we were already assembled sitting in the lobby and waited for our bus, the employee approached the employee to remove someone else's glass from the table and informed me that we had to pay for this. Although the glass was not mine. And of course I did not pay anything.

In short, the end of the rest was unpleasant. Dear hotel, guests should be treated well, then they return to your hotel again! This installation should be changed and customer -oriented not only at the time of arrival, but also at the time of departure of the guests. And then we walked and looked like the warders, that we would not order anything in the bar and God forbid, God forbid to have dinner! Although, as in any hotel, food is enough and a lot is thrown away.
The result was summed up for myself. Maybe I will come here again, but only on condition of early leaving the hotel. I do not want to experience it again when you are not happy to see you and want to get rid of you quickly.
Translated automatically from Russian. View original