Плюсы и минусы Advantages and disadvantages

We just returned from Jasmine yesterday. . . The overall impression of the hotel is good. They cleaned us up, brought water (it's free)... The food is good both in the main restaurant and in the pool restaurant (Alfredo), so we didn't go hungry.
The huge territory of the hotel and the wonderful flora create the feeling that you are in paradise. Many recreational games (Bocha, water polo, darts, football, volleyball, etc. ). Animation is normal, but not great. Sometimes we went to Ali Babu - there is a warm pool .
We took a glass bottom boat tour. I DO NOT RECOMMEND TO ANYONE. They put us in some kind of homemade boat, so instead of windows at the bottom we saw ordinary window frames with small pieces of glass. Thank God that at the reception we met a Russian girl (Masha). She was very friendly with us, moved us to a great room (for free). Thanks to her, we went to the Sheraton Road by taxi.
At the pool, we were not given new towels for THREE days.
So the service staff there is at a low level. If anyone has any questions - PLEASE CONTACT!