Испорченный отдых Spoiled vacation

The description of the hotel does not correspond to the information given on the Internet. The hotel is actually not 500 m from the city center, but a 15-minute drive. . To the hotel, after turning from the main road, leads a dimly lit, dirty, littered with garbage, narrow street, about 300 meters long, it’s scary to walk along it if someone decides to take a walk around the neighborhood in the evening. Around the hotel, right and left, for 3 kilometers, construction work is underway, there are no shops, kiosks, pharmacies, entertainment centers. The design of the reception is poor, miserable. The main restaurant cannot be called such, it is an ordinary dining room, which is never wet cleaned, everywhere there is dirt, dust, the front doors are dirty, it seems that no one has washed them since the opening of the hotel. Food is scarce and monotonous. Was given the opportunity to visit free of charge 2 restaurants - Italian and Oriental. There is the same picture: everywhere dirt, dust in 3 layers. The menu was not given. They just brought food that was in the main restaurant. Restaurant design is terrible, poor and miserable. The room has old furniture. Strained a huge air conditioner, which constantly flowed. I had to go to the reception every other day and apply for repairs. Shower gel had to be begged from the cleaner, because they simply did not leave it. Another problem was huge ants that ran around the room, climbed into things and bit. After the complaint, I was given a means to combat them and I had to carry out the disinfection myself. Animation is weak. The waiters are rude. Repeatedly complained to the director of the hotel, he smiled sweetly and promised to sort everything out. But the matter did not progress beyond this. Obviously, the administration is happy with everything. The only joy is the Red Sea, next to the hotel. And a small green park. The hotel does not confirm its 4 star status. No more than 2 stars!