terrible hotel

Written: 14 february 2019
Travel time: 11 — 20 february 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
All adventures began with check-in at the hotel. Initially settled in finished off the room, which had to be changed for a fee. On the day of check-in, before the safe was provided, 20 dollars disappeared from the backpack. I didn’t raise a panic, because I thought that somewhere I had accidentally handed over the money. A day later, 3 dollars disappeared from the safe. Conversations with the guide, hotel managers did not lead to anything. It is said that only the one who knows the password can open the safe. But from the printout it is clear that in my absence, the staff goes to the room, but it is not clear what he is doing there, because there is no cleaning of the room, no change of bedding and towels. It is also useless to contact the police, no one will return the money, I will just waste time and nerves. The guide from Tez Tour Mataz is completely inadequate. he is only busy sending our tourists on excursions, he doesn’t know how to talk normally and is not going to deal with your problems. If you want a normal holiday, then choose another hotel!
Translated automatically from Russian. View original