Отель спасает территория и 1 линия Hotel save area and 1 line

Well, I'll start in order. This year I flew alone. I chose Hurghada purely because of the trip to Luxor and since I was flying alone looking for a hotel in the city center, of the many offered, the choice fell on the Le Pacha hotel. suited that in the center, 1 line, relatively good sandy beach. Arrived early in the morning at 07.30, we were already at the reception, they said wait for free rooms until there are no rooms, so we waited until 12.00. 2 more families flew to this hotel with me on the same flight, also from Belarus. Well, then excuses began that the hotel was overcrowded, there were no places, they could only offer us rooms next to the reception, but the truth was with a reservation for 1 night, and that tomorrow they would give us good rooms after 10.00. took us to the rooms and oh horror. First we went up to the 3rd floor, then we went down the shabby stairs to 2 and here it is - there is dirt everywhere, the bathtub is missing only a pallet, there is no balcony, a small corner room overlooking the neighboring Minomark hotel, the furniture is dead. I went up to the reception in the open and put money in, they didn’t take it, they said we couldn’t help. With a scandal, under my clear guidance, the room was scrubbed 3. My companions had even worse circumstances. 2-room bed for 3 people, they brought a cot and a mattress. in short, everyone quarreled, the state of shock. I didn’t even unpack my suitcase, put on a swimsuit and went to the sea, giving a card to get a towel, he refused me, saying that they don’t serve such rooms, they say these are hotel service rooms, he gave me a towel with a fight. And now it was the sea that only cheered me up a little, though not for long, after a night flight and an experienced settlement, I fell exhausted onto the bed and fell asleep.
In the morning at 10.00 I was at the reception, and another marinade began, they say, come back later, while we can’t offer anything. I said that if I did not have a room by 12.00, there would be a huge scandal, to which they grinned and pretended that they had a lot of work and I was disturbing them. I turned to the representative of Teztur at the hotel, he began to drive such a snowstorm for me, as a result, I called my travel agency and told the whole situation, they say, because I alone paid for the room as for two and settled in the service room, they themselves were in the agency shock like that. In short, they talked with a representative of Teztour at the hotel, then he ran in, and then they called the reception from Teztour and, miraculously, they immediately give me a room in the best building overlooking the sea and pools. The room was not bad, the furniture was relatively good, clean, tidy with a balcony on the 3rd floor, all household appliances worked. How many rest I have never had such a settlement. the only thing that didn’t work was the safe, I called and everything was done, like the norms, but I decided to check for lice and it was not in vain that I put the money into bundles of 100 different bills and went to the beach, in the evening I come to open the safe in one bundle there is no 3 dollars. I don’t know if someone is a cleaner, or from the reception, but the fact is clear, and most importantly, the safe began to open to any combination of numbers, from that day I always carried money with me. The start of the holiday was ruined.
Now about nutrition, as everyone writes monotonous - yes, but I found what to eat in the dining room, I can’t call it otherwise. of course, there are no sanitary conditions, on the beach and in bars, glasses and cups are plastic, they wash disgustingly, many had a temperature, indigestion and colic, I immediately say get Antinal, these are our pills that our production does not help. I took a thermal mug with me and only used it. Drinking water is only from coolers, there is a mini-bar in the rooms for a fee, there are no tea and coffee sets. The rooms are cleaned this way, I didn’t give a tip after the story with the safe. I want to note the team of animators Spice, Yulia, Irina, Lisa and Jerry, they are real good fellows, they did not let anyone get bored. Evening animation with the participation of Spice and Jerry is worthy of respect. The only plus of the hotel is the territory, green, well-groomed, clean and sandy beach, small, but enough for everyone, 3 pools (1 for children). If not for my trips around Luxor and a boat trip on a yacht to coral reefs and the island of Utopia, consider that the rest was in vain.

The result is this: if it were not for the boorish and disrespectful attitude at the beginning of the check-in at the reception, maybe I still thought about visiting this hotel, but now definitely not with my foot.