the hotel is normal. The staff is rude!!! and uneducated!!

Written: 3 december 2014
Travel time: 9 — 22 november 2014
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 2.0
Cleanliness: 6.0
Food: 7.0
Amenities: 6.0
Before buying a ticket to Hilton Hurghada Long Beach Resort 4 * +, I read a lot of reviews on the forums. Reviews are of course contradictory, and many enthusiastic ones are fabricated. Everywhere has its pros and cons. Just who is used to what and what awaits in the end. I will try to briefly formulate my opinion.
Check-in from 09.11. 2014 The hotel was full. As of November 20.2014, there were practically no places. The bulk of Ukraine and Russia. Almost everyone speaks or understands Russian. Arrival at 9 o'clock, checkout time 12 check-in 14. but food bracelets were given immediately. We left our things at the rec-e and went to the sea. Came after 14. Check-in is fine.
The hotel is located on the outskirts (no one wrote) so shopping nearby is very bad and everything is much more expensive. For shopping, you need to go closer to Hurghada for 10-15 minutes by taxi ($ 2-3). The territory of the hotel is huge: the main building and plus houses, which are located on the terraces. The hotel has about 900 rooms. We got a room on the top terrace. It didn’t bother me, going down and up to the sea along the stairs for 10-15 minutes. For lunch, in the main building, go about 5 minutes. For some, this will be unpleasant. You can look at the map of the hotel and estimate the distance on Google.

Internet is very expensive. One hour is free in total. Communication is also very expensive.
The room was large 2 rooms (with us an adult son), 2 balconies, 2 TVs (old but worked and 2 of our programs showed, the batteries in the remotes were ordered to be changed for a week, they changed in one, and the second was not enough), 2 air conditioners (worked), the furniture is old (especially the bed for the son - a broken sofa). There was no hot water in the room (there were 5 rooms in the whole house), although the cold water was normal - you can wash yourself. It was possible to go and pay extra to change the room, but waved... maybe in vain? They couldn't get it done for 2 weeks. Appealed to the rec-n, the hotel guide, the representative of Coral Travel - fed with promises. Such a problem in many houses (according to the residents of other rooms). There are no such problems in the main building. Red ants lived in the bathroom, but very large ones - although they didn’t bother either. If you sleep with an open balcony, it’s good, but very small mosquitoes fly in and bite, you need to turn on the fumigator. Cleaning in the room is decent and daily. For tip art on the bed, although a week later the cleaner changed, and the art, even for a tip, was gone. The plumbing worked, but three days before the departure, the faucet dripped and it was never done. There was water on the bathroom floor.
On the second day, as expected, meeting with the hotel guide. We had Ihab from Coral Travel - you need to look for such impudent people. His task is to sell excursions that are much cheaper on the street or on the beach. As he just doesn't..... , I won't, but it's very unpleasant. This is the disease of many hotels. We took diving and tours on the beach, it’s cheaper, the relationship is kinder and the conditions are an order of magnitude higher than those of the guide (I won’t say for everyone, maybe we were lucky).
Wonderful weather. 2 weeks of sun and heat. During the day up to 30. At night 22-24 is ideal. Water is also 25-26. Cold in the shallow water in the morning. On the pier where it's deep - it doesn't cool down overnight. There are few swimmers on the sandy beach until 11 o'clock. The beach is very good on the right side - clean sand. There are a lot of old corals on the left and you can cut your legs. It’s good on the pier - maybe not the most beautiful places, but there is something to see with a snorkel and a mask. Lots of beautiful fish. I saw a barracuda, a moray eel and an octopus lived there all the time. Depth for an amateur, from 2 meters to 8.

The animation is very weak. In the evening there is absolutely nothing to do, if only to leave.
Food - we weren't hungry. Pretty decent. There was beef and chicken and fish. Other reviews on the forum have written in detail. Much worse than in previous years. The attitude of the staff, cleanliness and atmosphere in the restaurants leaves much to be desired. At 19 o'clock there is a queue for restaurants, later it dissolves, although the density in restaurants is constantly high. Restaurant by order 1 time per check-in, you can not go - you will not lose anything, just pay for drinks that are free in bars and the same swill. Dishes, nothing special, just beautifully served.
Drinks that are all inclusive is a mockery or a mockery of the Russians. A huge desire for a penny to the bartender... but... another country. I'll explain why. The Russians have no rights and our operators do not protect our interests. It's bad when there are a lot of Russians in the hotel - the staff becomes impudent. Beer is poured into 100 g glasses and diluted even more insolently. A double portion of whiskey or vodka 30-50g. , as the baboon pleases. H. . - A burger is a bun and a teaspoon of something strange is placed in it, sometimes with a sausage of dubious taste. Pour into disposable plastic cups. The glasses are then collected along the beach and from the urns, too, washed and launched again for bottling. Alcohol that is not poured is immediately sold in bottles, in the order of things ($ 5-10 as agreed). Naturally, they are interested in pouring as little as possible, and they dilute the bodyagu with cola so that it is not clear. All filmed on video.
It's X. Burgers 3 pieces with beer and double whiskey.
In India, there is no such disgusting: the food is excellent, there is no concept of diluting beer (you can drink bottled beer - if you wish), whiskey, rum, vodka, cocktails of excellent quality and poured at will (if you want a full glass, say, pour it without question).
In other countries, they took breakfast - a lot of excursions.

Some come to the Hilton hotel not for the first time, they say more or less. Some like it, some don't. If you do not use the bars, take beer in bottles for $ 3 and alcohol at the airport right away, so as not to get annoyed, then you can live. Having deliciously stuffed buns, you can grab from a restaurant with breakfast or lunch - but this is prohibited. As a matter of fact, they are not needed - we are not going to fatten.
The sea is captivating - I have never seen such a beautiful one. Underwater scuba diving is wonderful. The beach is also good, although there are small disadvantages here, there are no toilets, sun loungers - they want the best.
Everyone chooses what suits their taste and money. I won't go to this hotel again. Let it be more expensive, but I'm going to rest, and negative emotions spoil everything.
Translated automatically from Russian. View original