Good hotel, but has its drawbacks!!!

Written: 5 december 2019
Travel time: 25 november — 3 december 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 3.0
Amenities: 6.0
Check-in was in the evening, without a tour of the hotel, immediately settled, and without telling what was where. We were looking for a place to have dinner. This is the first minus, a large area. The food is terrible, but you won't go hungry, but there is the same thing... there is very little choice, and many dishes are undercooked - minus the fat! The guide from TUI Hamdy Sadek still bred, like he made discounts and promised a lot of things on excursions, but in the end there was nothing like that, and when he contacted him, he froze and kept saying? that he didn't say that. Excursion to Paradise Island - a lunch with seafood was promised, instead of vermicelli, vegetables and chicken. And we went on a safari, so we promised to feed the kebabs, and we will return around 16:00, and ride buggies and quadrics at the said time. As a result, at 13:00 we were already at the hotel, the above was true by 40 percent, so they also ripped off rafatki for 3 bucks. The staff is very nice and friendly and ready to help. Room cleaning at the highest level. The hotel is well maintained and green. You go outside the hotel, and there are savages, not people. I have never seen such arrogant and annoying people. Hurghada was not impressed (((I will not come again !! !
Translated automatically from Russian. View original