Terrible hotel, service

Written: 9 april 2021
Travel time: 31 march — 7 april 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 2.0
Food: 3.0
Amenities: 3.0
Never wrote reviews, but this hotel is just trash! ! ! !!
And most importantly, they chose according to the reviews, and they are so light here, and everyone likes everything, but what exactly! ?
The territory, it is mega large, but what is the point of it, it is not clear to me, most of it is not landscaped, two-story houses, shabby.
Pools, heated by one adult and one child, they are small in size, and the number of people hanging out there, in general, a frog (a few days was bad weather, very windy, wanted to sit by the pool), which still saw the pools, no one bathed, the water is cold!
Rooms, we had a large company, there were four rooms in different houses. Someone in the room did not have soap or gel, a towel was missing somewhere. Sometimes there was no hot water.
One day, a man from our company, just went to wash in the bathroom, and she did not go out, the door closed tightly, until they rang the bell at the reception, until they came, 20 minutes passed.

and money, chocolates row just like that! In one of the rooms did not make a TV, connected the air conditioner!
Dining room, food, choice is small, people are dark, queues are good, sometimes you have to wait well, table setting-horror, run yourself and look for knives, forks and spoons, staff walk with a stone face as if just wiped with a rag, sometimes waiting will deliver plates. If something ended with food, it's sweet and fruit, no one was in a hurry to make a new one!
The beach, it's generally fun, in the afternoon, to take a towel somewhere, then in general (sometimes) was a quest, because the beach is huge, a few bars, and one of the bars always had some nuances, well, very often they ran out of beer, they have light was not, a couple of times, too, you will not take anything! For such money, such service, it is very sad! ! ! ! ! Ahh, joyin up, and your lying hotel guide Hannah! ! ! ! ! !!
This is another bonus, we took a trip to Luxor, telling us that we will sail on a boat on the Nile River, and in fact we were transferred from one side to the other, his mother asked him several times for it, and he said that we will swim on the Nile, a tour of Hurghada, we ask if we will go to the fruit market, yes, he says, no one went anywhere, a couple of people got off the bus and we also, because we went only through the market, then some people told us (when there were in Luxor) that he also lied to them for some excursion! Horror.
Translated automatically from Ukrainian. View original