Didn't expect this from Hilton

Written: 12 august 2012
Travel time: 25 july — 4 august 2012
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 6.0
Food: 6.0
Amenities: 7.0
When choosing a hotel, I chose the Hilton. To be honest, I bribed the brand: I thought that Hilton simply couldn’t be bad. The hotel did not live up to my expectations.
So, in order.
About the hotel: from the main, on the territory of the hotel there are several swimming pools (1 - main, large), the main building, family building, cottages with 5 rooms. The territory closer to the main building is well looked after, but if you move further, then everything is mostly dry, there is almost no greenery.
Settlement: the administrator at the reception at first point-blank could not provide us with a room in the cottage we were interested in. But after 10-15 minutes, he still found it.

Room: old furniture, old bathroom, old CRT TV. At first it’s unpleasant, but over time you just don’t notice, you still spend little time in the room. There is a safe, there were no problems with it - it worked. Air conditioning also worked. Cleaning was done daily, towels changed daily. Three times found cockroaches in the bathroom.
Food: the menu is extensive, but monotonous, almost did not change every day. As for me, they prepared well. Few fruits. Tasteless coffee.
Beach: very large, there are reefs, we saw sea urchins, various fish, rays. In general, there is something to see. One evening we saw a fox on the beach.
Service: the neglect of the staff to the guests.
There were power outages more than once.
In general, the hotel does not pull on its category.
Translated automatically from Russian. View original