Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
4.0
Cleanliness:
7.0
Food:
5.0
Amenities:
6.0
So in order.
The food is 2. to the amount of food, there are no complaints, but the big question is the variety. almost complete absence of fruit. Oranges and grapefruits were plentiful, bananas had to be won back, fruit salad (apples and melons) had to stand in line for up to 15 minutes. There were also dates. this ends the fruits. There was meat every evening, but something one thing and not always tasty. I’ll also say right away about how the canteens are cleaned. Arabs like sleepy flies fly around the dining room and clean 10 tables for half an hour, due to such slowness there are queues at the entrance, and where there are queues, there is indignation of vacationers. If you do not want to enter into conflicts, come either the very first (for any kind of food) or the very last. Among the main meals were boiled vegetables, rice, and pasta, potatoes. All products are not of the highest quality. During our vacation, Muslims stopped by, before whom everyone ran and brought everything, no one tried to show their professionalism in front of a single Russian. 5ku put only for ice cream and fries on the beach, the rest had to take tablets for digestion.
Drinks 3. Normal. There are no fresh juices, juices from packages are not of the highest quality, but you can drink. The only thing that bothered me was the lack of a standard map of cocktails, which are free, information about paid products is everywhere. I will also rate the coffee at 3. Sometimes the milk was served a little sour.
number 4+. The furniture is not new, but everything is in order, everything is clean and working, they are gradually replacing it. Cleaned every day, all washed and cleaned. There are no claims. They came asking if everything was working, if there were any complaints about something.
Service 3. I liked to communicate only with the girl Zhanna at the reception (she deals with complaints and helps to resolve issues on the little things), as well as with the security on the beach, the nicest people. In other cases, you can put 3. Bartenders are boors who, at the sight of a Russian woman, will either start to mimic or ignore or ask to touch their breasts. If you are interested in a free drink, they can turn away and forget. Well, okay, back to Jeanne, the first time we turned to a representative after deciding to sign up for a restaurant (ala carte) there was no offer of a day, with the words everything is busy....this information was provided by their employee Mustafa, who specially in the lobby sits and writes everyone to the restaurant. We turned to Jeanne, who came up, saying a couple of phrases, they found a place for us in the restaurant. Also during dinner at this restaurant, I can report that it was half empty. So there are no places. The second time Zhana was contacted after we stood in line for mugs for about 15 minutes, a huge queue gathered for cups (I have never had such an adventure so that there were not enough mugs)
Territory 5. Lots of greenery, lots of walking paths. There are no complaints, one pleasure.
Animation Entertainment 3. Not interesting, the only entertainment on the beach is volleyball. in the evening standard entertainment and disco. On 3. Not the most incendiary music, because. the room was behind a disco, we heard all the music, and there was not always a desire to go dancing, most often there was a trance (house)
Beach. A couple of words. A lot of molesters with offers, this vacation was like the beach of Anapa, you say no all the time. I can also tell you as the guides say, DO NOT take vouchers on the beach. When we were deceived by 4 couples, different people. Be careful.
Gym 5. Excellent Coach well done, unobtrusive, all the simulators are in excellent condition.
P. S. I want to tell you, because several couples and families also got paid ($30) for a room. Check-out time from the hotel is 12.00. Before this time, you need to go to the reception and hand over the keys and cards from the towels. If you just put your bags and suitcases out of the room and go for a walk, and then you come to the reception, don't be surprised that you will be asked for 30 USD. They don't give away your suitcases until you pay. Be careful.
I will not go to this hotel. And I won’t advise anyone, the rooms and the territory, yes, but they don’t save against the backdrop of rudeness and terrible behavior of the staff.
The food is 2. to the amount of food, there are no complaints, but the big question is the variety. almost complete absence of fruit. Oranges and grapefruits were plentiful, bananas had to be won back, fruit salad (apples and melons) had to stand in line for up to 15 minutes. There were also dates. this ends the fruits. There was meat every evening, but something one thing and not always tasty. I’ll also say right away about how the canteens are cleaned. Arabs like sleepy flies fly around the dining room and clean 10 tables for half an hour, due to such slowness there are queues at the entrance, and where there are queues, there is indignation of vacationers. If you do not want to enter into conflicts, come either the very first (for any kind of food) or the very last. Among the main meals were boiled vegetables, rice, and pasta, potatoes. All products are not of the highest quality. During our vacation, Muslims stopped by, before whom everyone ran and brought everything, no one tried to show their professionalism in front of a single Russian. 5ku put only for ice cream and fries on the beach, the rest had to take tablets for digestion.
Drinks 3. Normal. There are no fresh juices, juices from packages are not of the highest quality, but you can drink. The only thing that bothered me was the lack of a standard map of cocktails, which are free, information about paid products is everywhere. I will also rate the coffee at 3. Sometimes the milk was served a little sour.
number 4+. The furniture is not new, but everything is in order, everything is clean and working, they are gradually replacing it. Cleaned every day, all washed and cleaned. There are no claims. They came asking if everything was working, if there were any complaints about something.
Service 3. I liked to communicate only with the girl Zhanna at the reception (she deals with complaints and helps to resolve issues on the little things), as well as with the security on the beach, the nicest people. In other cases, you can put 3. Bartenders are boors who, at the sight of a Russian woman, will either start to mimic or ignore or ask to touch their breasts. If you are interested in a free drink, they can turn away and forget. Well, okay, back to Jeanne, the first time we turned to a representative after deciding to sign up for a restaurant (ala carte) there was no offer of a day, with the words everything is busy....this information was provided by their employee Mustafa, who specially in the lobby sits and writes everyone to the restaurant. We turned to Jeanne, who came up, saying a couple of phrases, they found a place for us in the restaurant. Also during dinner at this restaurant, I can report that it was half empty. So there are no places. The second time Zhana was contacted after we stood in line for mugs for about 15 minutes, a huge queue gathered for cups (I have never had such an adventure so that there were not enough mugs)
Territory 5. Lots of greenery, lots of walking paths. There are no complaints, one pleasure.
Animation Entertainment 3. Not interesting, the only entertainment on the beach is volleyball. in the evening standard entertainment and disco. On 3. Not the most incendiary music, because. the room was behind a disco, we heard all the music, and there was not always a desire to go dancing, most often there was a trance (house)
Beach. A couple of words. A lot of molesters with offers, this vacation was like the beach of Anapa, you say no all the time. I can also tell you as the guides say, DO NOT take vouchers on the beach. When we were deceived by 4 couples, different people. Be careful.
Gym 5. Excellent Coach well done, unobtrusive, all the simulators are in excellent condition.
P. S. I want to tell you, because several couples and families also got paid ($30) for a room. Check-out time from the hotel is 12.00. Before this time, you need to go to the reception and hand over the keys and cards from the towels. If you just put your bags and suitcases out of the room and go for a walk, and then you come to the reception, don't be surprised that you will be asked for 30 USD. They don't give away your suitcases until you pay. Be careful.
I will not go to this hotel. And I won’t advise anyone, the rooms and the territory, yes, but they don’t save against the backdrop of rudeness and terrible behavior of the staff.
Translated automatically from Russian. View original
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