Хороший отель, но есть над чем работать Nice hotel but needs work

Good day! I would like to share my impressions about the rest in Mercure. We rested with a godfather at the end of March, and she had previously rested in this hotel, I didn’t. Anyway, it was her idea to take this hotel. The rest itself and the hotel as a whole I liked, but there are a number of disadvantages, as for me. The first downside is the food. I blame the crisis for this, my godfather rested a few years ago, she said that food then and now cannot be compared ((. No, there is not enough food, but somehow you can feel the savings on everything. For ourselves, we found what to eat, we didn’t go hungry, no, we just expected a little more. And the second is wi-fi, it catches only near the reception, and if there are a lot of people "hanging", it barely pulls. Photos are not loaded, only correspondence. Everything else is without claims, the staff is attentive, hospitable, any questions through Irina's hostelation, or, if it concerns problems with the room (replacing the light bulb in the bathroom, as we had), they told our cleaner. No problem. Cleaned normally, we asked in a day or two, but with wet cleaning.
The bedding was changed once a week, again at our request. There was no kettle in the room, he said, if needed, he would bring it. Not needed. There was enough tea and coffee in the restaurant. Territory deserves a big plus. Very nice, green. Cleanliness and tidiness. Clean pools, cool water. The smell of bleach is not felt (or maybe they are treated with something else). We spent most of our time on the beach. Both the beach and the sea, or rather the entry into the sea from the shore, deserve high points. The bottom is clean, sand, there are fish, you can swim with a mask. We didn’t see a lot of exotic, but there is still something to see. There are a lot of sun loungers, umbrellas, but our people, who love to stake out a place, spoil the whole picture. It happens that no one comes to a busy sun lounger before lunch ((. The management needs to somehow react and take action. At first we thought that we would not get out of the hotel anywhere, we didn’t arrive for 6 nights, but we decided to go on an excursion. I didn’t I was in Luxor, I wanted to plunge into history)). I liked it very much. Who else can be given a high score is the animation team, although we did not participate everywhere, only aqua and went to evening programs, but we watched their work. They try, always positive. Rest is wonderful and it is always not enough, I want more. The hotel deserves a solid 4, and if the management listens to all the comments and eliminates the "jambs", it will be 5, especially since you have everything for this: the territory, the excellent sea, the beach, and the wonderful staff. Everything else can be solved)) Thank you