Хороший отель Good hotel

Good day everyone! I returned from Egypt a couple of days ago. Rested in this hotel. The hotel was chosen for me so that I would not leave it, I flew alone. The hotel pleased. True, they didn’t meet me with fresh juices or something else, but they covered me that I didn’t have time to come to my senses - I’m pleasantly happy ! ! But, Disappointed upon check out. . There was no porter promised by the hotel - I had to drag my suitcase at 4 in the morning on my own from the 4th floor, the reception did not answer, the promised coffee was also not at the reception. But, that's nonsense. The hotel is clean. The rooms are cleaned, the beach is great. But you need to hand over beach towels at 17.00, otherwise you will have to drag it to your room with you, and the sun after 17.00 Divine, you don’t want to leave. Wifi is a disaster! ! Before departure, I came across a review about the hotel's kitchen, such as none. I would like to know what those people eat at home! Everything is very delicious! ! For every taste! ! And fish, and meat, and vegetables, and salads, and diet meals! ! Well done! ! This hotel has a ranch! I advise! ! There are such horses - get a lot of fun! The hotel also has a photographer. I share my experience to save others from unpleasant situations. . A girl walked along the beach, offered a photo shoot. She said that it is free, but you need to pay for photos that you like / they will photoshop them and the price for one is $ 4. If there are many photos, there will be a discount. She also said that non-photoshopped ones will be given free of charge. I said that I was interested in photos at sea and on horseback. It didn't turn out quite right. When we went with the photographer to take pictures, he persuaded me to take a picture on the greenery and in the hotel, although I told him that I was not interested. He said, then look, if you don't like it, don't. OK. We finished the photo session, and the next day I came for photos. There were 168 of them. They said that the photo costs one dollar, and the photoshopped one costs 4. I say that the price does not suit me, they offered a discount, to take everything for 150. I tell them that we did not agree so much and I don’t need so much. They say, ok, we can delete the pictures, but you need to pay extra for deletion. In the end, I took everything for 100 dollars. When I came home and carefully reviewed the photos, it turned out that many of them are repeated. I think that such photographers undermine the authority of the hotel, but that's up to the management. In general, who wants to take a photo session, arrange so that there are witnesses. I also had a situation with TezTour at the hotel. After arrival, I had a headache for three days and the pain reached its peak on the 4th day. At the same time, the temperature rose. Realizing that the pills do not relieve my pain, I turned to the guide for help. Said I needed an injection. The doctor was no longer in the hotel and no one told me that he could be called. The guide called a person from the insurance company to go to the hospital and assured me that there would be a Russian-speaking person in the hospital, they would give me an injection and bring me back. Upon arrival at the hospital, there was no Russian-speaking person, the Egyptian gave me a phone, a voice in which he said that my case was not insurance and I was denied free service. For the transfer, I have to pay either 25 or 30 dollars (by the way, a taxi from the hotel in both directions cost 10 dollars). An appointment with a traumatologist (although I did not get any injuries !!! ) and an x-ray will cost 50-60 dollars. Naturally, I said that I would not pay, to which they told me that I would not receive help in the hospital. Of course, I demanded the tourist police and a person from our embassy to the hospital. After that, I was invited to the chief doctor, who, during the conversation, explained that I was very “lucky” with TezTour and the Universalna insurance company. I understood my problem, they gave me an injection, I bought medicines and the doctor provided me with a transfer back to the Hotel. For which many thanks to him! The next day I found a guide and wanted to file a complaint about his actions, as he provided me with false information, as a result of which I suffered from a terrible headache for several hours, trying to get Medical Assistance. But, he refused to accept, although he was obliged, he was rude, behaved rudely. Of course, I will not leave this situation, because I do not want other tourists to face similar problems. And the Hotel is very good and homely, if I may say so) The staff is caring and hardworking, they do everything for your comfort. Credit to the animators!! ! Good guys all without exception! ! Well done!