Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
2.0
Cleanliness:
3.0
Food:
2.0
Amenities:
1.0
We arrived at this hotel 4 times, so we know how it was here and have something to compare, since we were in Egypt more than 10 times. We chose it from many others for good cuisine, (as we were traveling with a small child), beautiful sea, good staff.
And what is the result? On the third day, an intestinal infection (obviously due to negligence in the kitchen, because we didn’t swim in the pool, we prefer only the sea), when complaining about the reception, they shrug their shoulders and say yes, one family complained, although in a conversation you hear that bellies many people get sick and upset, there is no toilet on the beach, and due to mass poisoning, this becomes a big problem, because. in the toilets closest to the sea and the Azur bar, there is one booth in total and they are constantly busy.
The hotel is undergoing renovations in different places, at the height of the season, you lie on the sea and instead of the surf you constantly hear the sound of a drill, because they make tiles in the pool bar, they do it very slowly and it stretches for the whole day. Noise, dust. Then the repair of the main pool began, the repair will last 5 months!! ! How did it happen? The hotel is packed, and so you have to get up at 5 in the morning, this is no exaggeration, (the first day we got up at 6 and didn’t have time) to take a seat by the sea, and this is not in the first row of sun loungers, the first row is apparently occupied at 4, but at 8 in the morning it’s generally very difficult to find a place here, and now the people who were lying by the pool will all move here.
No one at the hotel bothered to post information on the website about the planned 5-month renovation, and no one lowered prices for vacations, but I think the rating will really ruin this. Mercury is a hotel that I wanted to return to and recommend, people went here constantly without changing anything, but with such an attitude they will lose a lot of regular customers !! !
And what is the result? On the third day, an intestinal infection (obviously due to negligence in the kitchen, because we didn’t swim in the pool, we prefer only the sea), when complaining about the reception, they shrug their shoulders and say yes, one family complained, although in a conversation you hear that bellies many people get sick and upset, there is no toilet on the beach, and due to mass poisoning, this becomes a big problem, because. in the toilets closest to the sea and the Azur bar, there is one booth in total and they are constantly busy.
The hotel is undergoing renovations in different places, at the height of the season, you lie on the sea and instead of the surf you constantly hear the sound of a drill, because they make tiles in the pool bar, they do it very slowly and it stretches for the whole day. Noise, dust. Then the repair of the main pool began, the repair will last 5 months!! ! How did it happen? The hotel is packed, and so you have to get up at 5 in the morning, this is no exaggeration, (the first day we got up at 6 and didn’t have time) to take a seat by the sea, and this is not in the first row of sun loungers, the first row is apparently occupied at 4, but at 8 in the morning it’s generally very difficult to find a place here, and now the people who were lying by the pool will all move here.
No one at the hotel bothered to post information on the website about the planned 5-month renovation, and no one lowered prices for vacations, but I think the rating will really ruin this. Mercury is a hotel that I wanted to return to and recommend, people went here constantly without changing anything, but with such an attitude they will lose a lot of regular customers !! !
Translated automatically from Russian. View original
Comments (4)
leave a comment
Show other comments …
