weeping of the soul on Mercury

Written: 19 may 2018
Travel time: 2 — 11 april 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 4.0
Give us back the former Mercury! ! ! ! ! what do you do with the hotel ,,,,, , ...??? ? ? ?
Bring back the manager Irina and the chef do not ruin the good impressions left by your visitors. We came to you 9 times with friends as always and the attitude towards us is terrible. Considering that our flight was delayed for 9 hours and my 2-year-old child and I arrived in the morning, we went with suitcases like crazy and looked for our room and instead of femme rum we were given a room with twin beds and a sofa for a child without pillows or sheets . At the same time, we kindly gave $ 20. The next day we were led along the buildings until our patience ran out. then we went to the reception and said that we will live just then responded to our request to give the right number. Almost everything went from cleanliness and attitude to visitors, despite trying to change the tables on the street for new ones.
always in the pollen and sticky from spilled juices.
I wanted to come more but after such an attitude ????? ? ? ?
Dear hotel administration. return the good name that the hotel has earned over the years.
Translated automatically from Ukrainian. View original