Didn't live up to our expectations

Written: 3 may 2021
Travel time: 18 april — 2 may 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 7.0
Cleanliness: 7.0
Food: 3.0
Amenities: 7.0
We arrived at 08.20, put on the bracelets right away, went to breakfast and after 9.00 came to the reception for the room, they check in earlier without any problems, but they hint that you need to thank you for a good room. The rooms are all in good repair, we asked for a location near the children's water park, so we thanked you, if the building number is not important to you, then there is no point in paying. The whole impression of the settlement was spoiled by the porter who insistently began to assert that $ 1 for his services is very little, let's say $ 5. The husband was shocked, he had never met such impudence from the staff before. Later we met the family, so this frame demanded from them for $ 5 for each suitcase. And this was just the beginning, get ready for the fact that EVERYWHERE they will demand a dollar from you, at every bar, in the canteen for pancakes, even people who pester with excursions, braiding and massage ask for a chocolate like for your daughter. It's one thing when you yourself want to thank for some kind of service, and another thing when you, like, owe everyone here incomprehensibly for what.
If food is important to you, then you definitely shouldn’t go to this hotel, there is no choice here and everything always ends. Even plates and cups will have to wait, not to mention fish, meat, fruits. There's a queue for everything! The cleanliness in the dining room is lame, the appliances are not packed, they lie on reusable tablecloths that are not the first freshness. Fish, chicken, grill for lunch and dinner of one kind, imposes a cook. Side dishes are potatoes, rice, beans, take it yourself. Pasta is cooked in front of you by a chef, but pasta is of the lowest grade (There is not much more choice, there are also steamed vegetables, fresh vegetables marinated in jars, french fries, two types of soup, and this is where the variety ends. The cakes all taste the same, not very , the choice is not at all big. Fruits that have always been dates, apples, oranges, guava. They gave strawberries, melons and bananas in turn, but for them it was necessary to stand near the table with fruits and wait for them to be deigned to take them out, because. a person brings two bowls, they are sorted out in two minutes and again wait 15 minutes for the next batch. In general, we are not satisfied with the food.
The sea is at a distance of 5-7 minutes on foot or you can wait for the bus (every half an hour). The sea is dirty. There is a bay with a sandy entry, but some kind of film floats on the surface of the water, most likely from yachts, after Sharm we were shocked by such a sea. If you go further, then there are half-dead corals and a lot of fish. Here the fish pleased, there were stingrays and squids.

The bar on the beach is one for three hotels, it's trash, especially half a cardboard cup of beer with foam))) At lunchtime there is no normal food here, minced meat burgers, pasta, french fries and vegetables!
The hotel area is well-groomed, not old, the pools are good, there are a lot of sunbeds, there is a jacuzzi and a wave pool, but they were turned on once a day for half an hour. I liked the water park on the territory of the neighboring hotel, but this is for lovers of non-extreme slides or children. The impression was spoiled by the fact that at exactly 17.00 they were kicked out of all the pools and the water park. You can’t swim later, chemicals are poured into the water...
Would I return to this hotel again? Not!
Translated automatically from Russian. View original