Наглость персонала, которая испортила впечатление об отеле The arrogance of the staff, which spoiled the impression of the hotel

It is difficult to be objective when evaluating the hotel because of the situation in which we were dragged by its employees in the last minutes before departure. After handing over the keys, a few minutes before the bus arrived at the airport, we were told that we had broken the glass that was on the table in the room (there was a crack in the corner that we did not even see), for which we demanded to pay $ 20. The representative of Tez toura obviously played along with them. We resisted for a long time (it was a waste to pay for something we were not guilty of), but we had to pay, because the fellow countrymen in the bus, who silently watched this scene, turned out to be hostages. Therefore, be careful when moving in.
In Egypt, the 4th time, there is something to compare.
Pros: 1. Normal nutrition.

2. Sea and for children (lagoon) and for lovers of marine fauna. I swam from the pier (from the left ledge of the lagoon, if you look at the sea). The most beautiful corals are on the right in the sea towards the Titanic Beach hotel near their pontoon. The water is clearer there, there are many more fish, I saw a turtle, a stingray. For 8 days I met a turtle three times and a stingray three times. But for this, you need to swim about 1.2 km at a time.
3. Beautiful green area.
Cons: 1. Construction is underway on the territory of the hotel, and almost on the beach itself (dust, roar, etc. )
2. The floor air conditioner in the room rumbles loudly but almost does not cool, I even had to sleep on the balcony.
3. The extra bed for the third person turned out to be a makeshift cot, sleeping on which is the same as sleeping on the stairs.
4. If you like to relax at night, this is clearly not the place for you. Very loud music of this and neighboring hotels will not let you fall asleep until 2-3 am.
5. Unpleasant smells from watering the territory with sewage water and the same smell on the beach in the afternoon (in my opinion, somewhere near the pier there is a septic tank, and the wind is constantly coming from there). By the way, sewage water is discharged directly into the sea at the pier (I saw it myself).
6. The water in the sea is not clear enough even at a distance of up to 500 m, not to mention the lagoon, where it is generally muddy.
7. There are ants in the bathroom and even once I saw a huge cockroach (it is no longer there - I killed it).
For the money that vouchers to this hotel cost, you can now choose much more luxurious hotels. I personally don't set foot here anymore.