Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
9.0
Food:
8.0
Amenities:
8.0
rested in late July, early August in this "hotel". Arrived just 2 days ago.
before that, we rested in expensive good hotels, in Egypt for the 4th time, so there is something to compare with.
The only positive thing about this hotel is housekeeping.
MINUSES:
1. There is an unbearable stench when the grass is watered.
2. There is construction on the territory of the hotel.
3. They give two sets of towels for three persons, and in the evening (when everyone has already washed) they bring the third set. they can't wash them.
4. a very small canteen (you can't call it any other way). there are no places forever. one queue. There is almost no variety in food. from fruit only dates, oranges and sometimes unripe melon.
5. breakfast ends at 10.00 and bars open only at 11.00. (usually in other hotels breakfast ends and bars should open immediately)
6. stood in a bar, poured coffee, a mouse ran under my feet. we were shocked.
7. At about half past seven in the evening, a special car drives around the hotel with some kind of dichlorvos and sprays it. it is simply impossible to breathe + there is smoke.
8. A lot of Egyptians rest in the hotel, and they bathe in their clothes, and Russians in T-shirts are kicked out of the pool. it is simply impossible to take places near the pool if you do not get up at 7 in the morning. the man who distributes towels (ie the hotel worker) himself takes the sunbeds to the Arabs (he once told us that they were his friends).
9. The furniture in the rooms is old, all shabby.
10. Everyone goes to dinner in shorts and T-shirts, some even in bathing suits with wet, excuse me, f*ps, and we have to sit there on damp chairs after them. I personally scored evening dresses with shoes and never even wore them.
11. Animation around the pool is not at all. there wasn't even music. (they said that their equipment had broken down) on the beach there was still no kind of exercise, volleyball and boccia. this is where the animation ends.
12. An expensive phone was almost stolen from us. while we went swimming, I left the phone on the sunbed, on which, in addition to their striped towel, there was also my own yellow towel with a pattern (the phone actually lay under it), there were slippers nearby, a bag and a scarf was tied to the back of the sunbed. and along the way they saw how we went to swim. we sat in the water for about 15 minutes and when we got out, we saw this picture: one Arab was dragging my sunbed (with a yellow towel, telephone and farfik) to the other end of the pool, although closer to them it was full of sunbeds just with hotel striped towels. (as I understand it, they just saw how I left the phone. And taking a sunbed is much easier than a phone. ) In general, we got out and started yelling at him, he left the sunbed and ran away, and some other one was also with him. -something on his chat. in general we understood only "no problem". Then, of course, we tried to find him again, but to no avail.
13. You can't take food out of the "restaurant". hook up immediately. my daughter got sick and was in the room, so I was not even allowed to bring her food. You can't put water in bottles either.
14. on the last day they had to leave the hotel at 20.00, they had to leave the room at 12.00. The room was allowed to be extended only until 18.00. and on this day there was no cleaning of the room, respectively, towels and toilet paper were not changed for us either until we called the reception 10 times and eventually raised the tone.
and in conclusion, I will say that we went with the tour operator "capital tour", the guide's name was Tatyana. they are disrespectful to work. the guide appears at the hotel three times a week for half an hour. and more . . our plane was delayed for 5 hours, so they didn’t even tell us anything. we sat at the reception and waited for the bus to come for us. and he was not and was not. everyone got nervous. in the end we decided to call the guide, and imagine her phone was turned off. then they already allowed the representative of this company in Hurghada and he already told us that the plane was delayed for 5 hours and the bus would come for us in 2 hours. All in all, our holiday was ruined.
before that, we rested in expensive good hotels, in Egypt for the 4th time, so there is something to compare with.
The only positive thing about this hotel is housekeeping.
MINUSES:
1. There is an unbearable stench when the grass is watered.
2. There is construction on the territory of the hotel.
3. They give two sets of towels for three persons, and in the evening (when everyone has already washed) they bring the third set. they can't wash them.
4. a very small canteen (you can't call it any other way). there are no places forever. one queue. There is almost no variety in food. from fruit only dates, oranges and sometimes unripe melon.
5. breakfast ends at 10.00 and bars open only at 11.00. (usually in other hotels breakfast ends and bars should open immediately)
6. stood in a bar, poured coffee, a mouse ran under my feet. we were shocked.
7. At about half past seven in the evening, a special car drives around the hotel with some kind of dichlorvos and sprays it. it is simply impossible to breathe + there is smoke.
8. A lot of Egyptians rest in the hotel, and they bathe in their clothes, and Russians in T-shirts are kicked out of the pool. it is simply impossible to take places near the pool if you do not get up at 7 in the morning. the man who distributes towels (ie the hotel worker) himself takes the sunbeds to the Arabs (he once told us that they were his friends).
9. The furniture in the rooms is old, all shabby.
10. Everyone goes to dinner in shorts and T-shirts, some even in bathing suits with wet, excuse me, f*ps, and we have to sit there on damp chairs after them. I personally scored evening dresses with shoes and never even wore them.
11. Animation around the pool is not at all. there wasn't even music. (they said that their equipment had broken down) on the beach there was still no kind of exercise, volleyball and boccia. this is where the animation ends.
12. An expensive phone was almost stolen from us. while we went swimming, I left the phone on the sunbed, on which, in addition to their striped towel, there was also my own yellow towel with a pattern (the phone actually lay under it), there were slippers nearby, a bag and a scarf was tied to the back of the sunbed. and along the way they saw how we went to swim. we sat in the water for about 15 minutes and when we got out, we saw this picture: one Arab was dragging my sunbed (with a yellow towel, telephone and farfik) to the other end of the pool, although closer to them it was full of sunbeds just with hotel striped towels. (as I understand it, they just saw how I left the phone. And taking a sunbed is much easier than a phone. ) In general, we got out and started yelling at him, he left the sunbed and ran away, and some other one was also with him. -something on his chat. in general we understood only "no problem". Then, of course, we tried to find him again, but to no avail.
13. You can't take food out of the "restaurant". hook up immediately. my daughter got sick and was in the room, so I was not even allowed to bring her food. You can't put water in bottles either.
14. on the last day they had to leave the hotel at 20.00, they had to leave the room at 12.00. The room was allowed to be extended only until 18.00. and on this day there was no cleaning of the room, respectively, towels and toilet paper were not changed for us either until we called the reception 10 times and eventually raised the tone.
and in conclusion, I will say that we went with the tour operator "capital tour", the guide's name was Tatyana. they are disrespectful to work. the guide appears at the hotel three times a week for half an hour. and more . . our plane was delayed for 5 hours, so they didn’t even tell us anything. we sat at the reception and waited for the bus to come for us. and he was not and was not. everyone got nervous. in the end we decided to call the guide, and imagine her phone was turned off. then they already allowed the representative of this company in Hurghada and he already told us that the plane was delayed for 5 hours and the bus would come for us in 2 hours. All in all, our holiday was ruined.
Translated automatically from Russian. View original
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