This is not 5 stars

Written: 1 december 2014
Travel time: 24 — 29 november 2014
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 5.0
Food: 8.0
Amenities: 7.0
In Egypt 3 times, we went to sleep, swim, eat. We chose this hotel, because. there was a good price for it, it is at the end of the promenade, you can go for a walk, and even nothing from the photo.
Advantages:
1. Large territory;
2. Pretty spacious rooms;
3. New bed linen/mattresses, fairly fresh renovation (at least in our room);
4. The system is "all inclusive", the food is good, varied;
5. Own beach without strangers;
6. Check-in after 14-00, arrived at 9-00, was allowed to go to breakfast. Check-out until 12-00, allowed to wear bracelets before departure, have lunch.
Disadvantages:
1. Pools without heating, 2 of them are small - 40 and 50 cm;,
2. The bus to the beach is a disaster, it goes as it sees fit, it may not go at all, they constantly walked (15 minutes);
3. Very! Very dilute alcohol, absolutely everything. In wine, beer, half the water, in strong drinks and even more;
4. For 6 days of stay, they never changed linen and towels, this was not even in triplets;

5. It was cold, the air conditioning was turned off, the electric phase was cut off, the elevator, half of the lamps and sockets did not work with it (there were 2 workers, where the refrigerator and TV were connected);
6. Some kind of trouble with hot water - it was every other time, mostly cool;
7. On the beach, due to bus failures, towels, food and drinks were not delivered on time. It happened that only at 12 the bar opened;
8. The main restaurant was constantly short of appliances, had to run and look for them;
9. No animation at all. . .
There was no blatant dissatisfaction, all the shortcomings were in the unscrupulous work of the staff. They need to be fired all, hire new ones, then the hotel will have a different reputation.
Translated automatically from Russian. View original