There were pleasant memories of the rest, but the hotel is clearly not 5 stars ..

Written: 3 november 2018
Travel time: 21 — 28 october 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 4.0
Food: 7.0
Amenities: 9.0
1. Were in this hotel a week ago on vacation with my family. We chose the budget option, but to be 5 stars. This hotel was one of the most inexpensive among 5 * hotels in Hurghada. We also looked to make the hotel suitable for small children, according to reviews on the Internet and the stated conditions, the hotel is ok for them. We arrived at the hotel in the evening, just before dinner, left our suitcases at the reception and went to eat, we were tired, and therefore, after eating, we were quickly settled.

2. I liked the number format itself. Villa very close to the pool, first floor, own terrace. Pleasant room at first sight. Territory is a big, if not the trump card of the hotel. Very beautiful, especially in the evening. Lots of well maintained pools cleaned regularly. In two huge pools there is sea water, in the other two it is ordinary. One of them has heating, but as of the end of October it did not work, and for no reason, it was 32-33 degrees outside. Flowers, palm trees, bushes.

Large spacious lobby, good Wi-Fi.

3. Advantages. I liked the food, but vegetables and fruits are so-so. They don't seem to be very fresh. Somehow I wanted to try a tomato, I almost threw up, and this is not figurative. Yes, and fruits were almost always in some kind of syrup, or something. I wanted corny fresh fruit, but it seems that in Egypt there are questions with this. I do not recommend buying fresh juice either on site or anywhere else. They take it out of the fridge and just pour it into your glass. Forget about the freshness of drinking delicious fresh juice. Drink fanta. The beer is not tasty. Pour it into beakers of 200 ml. Often in plastic cups (hello to the Egyptian Ministry of Infrastructure, how can a hotel be awarded 5 stars if drinks are poured into plastic cups at bars ..
from plastic bottles) I won’t paint on food, but the choice is decent, and if in general, I liked filling my stomach in this hotel, not a single discomfort. If you try something for the first time, I recommend drinking a small amount of Coca-Cola at the end. For the best overdressing. There are always not enough forks and spoons in the dining room, if you come an hour and a half after the start, then the tables can be dirty. Now for the number. In the first hours of the evening, they realized that it was not worth opening two terraces, liveliness instantly crawls from there: grasshoppers, spiders and large ants. Although the window frame does not fit snugly in the bathroom and they willingly climb into the bathroom, but this is so information for the impressionable, we quickly began to actively press them with our feet (in shoes). ), then everything will be fine. Unsanitary conditions. It is this word that is spinning on the tongue after a day in the hotel.

There are stains on the sheets. The bathroom is dirty. From the good, then I got a good cleaner, everything worked out with him right away. Each time I left 2-3 dollars and everything was cleaned perfectly. A little about water. I HIGHLY do not recommend drinking tap water and even washing fruits with it or rinsing in your mouth when brushing your teeth. Just take a shower. For everything else, 3 bottles of water per day are brought to the room. I recommend buying another 2-3 liters a day. If you do not want to mess with dermatology. The climate system in the room works with some problems, if you set it to 24 degrees or lower, then the cold drives a lot, too much, and if it's already 25 it's too warm ...somehow uncomfortable. Whoever doesn’t like something in the air conditioning system, we also recommend that we hang one flap with a towel, it helped us a lot)

Service in the lobby and bars is unobtrusive. In general, norms. But the level of 5 stars clearly does not smell.
There were a couple of unpleasant situations, for example, we were driven twice from certain tables in the dining room, as it later turned out, local tourists like to sit on them (local Egyptians who rest in a hotel), they try more for them than for everyone else. Taxi drivers are extremely pushy. The street vendors are INCREDIBLY intrusive. Nothing to even compare.

The verdict is next. It will suit you if you are not very pretentious and would like to fill your belly better, but you will not be able to be a hedonist. Service in this hotel is not standardized. Depending on the mood of the staff, the service will constantly differ. Servers who run around the dining room now and then shoot their eyes at the newly arrived blondes) Get ready ladies. I liked the rest (there are many on excursions anyway), but I'm sure there is something better in this life than the Royal Lagoon. True for other money and this, accordingly, is another story)
Translated automatically from Russian. View original