The hotel is wonderful. I do not recommend

Written: 2 january 2021
Travel time: 16 — 22 december 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 1.0
Food: 3.0
Amenities: 4.0
Chose the hotel by rating, ratings and reviews. I realized that he could not hold up to 5 stars. but in fact, it is very far from 4 stars ...The worst hotel I've ever been to.

Arrived at the hotel at 9 am. Settled quickly, although tourists arrived half a bus. Room with sea views, partly on the neighboring wasteland. The room is large, two rooms, two balconies. The room has furniture, floor, rug, everything is dirty (photo). Tulle is dirty with holes.

We put on the bracelet at 10 o'clock, but we didn't manage to have breakfast - the snack bar doesn't work, there is no snack in the beach bar ...We drank coffee and tea until lunch, had breakfast with those we brought with us ...


There is sand around the lagoon, the entrance to the water is good. In the sea - horror ...On the right side there is something like steps made of collapsed slabs (photo), the whole shore is covered with stones, dead corals, garbage, plastic bottles, fittings, boards ...Sunbeds and shelters from the sun - dirty from the wind and umbrellas - broken, with holes (photo) ...
Part of the territory was fenced off, construction work is underway there (a water park and something else are being built). To the left of the lagoon is the foundation for a building, you can't walk there. On the right side of the lagoon - the ruins of various rooms (photo).

The area and pools are as untidy and untidy as everything else. It is disgusting to sit on the beautiful sofas throughout the hotel (photo). The greens are taken care of.

Pools are not cleaned. One warm pool in slightly better condition.

Nutrition is very poor. If you come to the restaurant not in the first 30 minutes - you will have to eat what's left ...The choice of sweets is very small. From morning pancakes made rolls for dinner ...

Plus - it's waiters and bartenders. They tried to do everything in their power to improve the impression of the hotel.

Animators. As always, they asked to write a good review about the hotel or give them a phone number so that they could write a review ...
I promised to write a review, but honestly, so that other tourists know where to go when choosing Samra Bay.

Only on the last day of our "vacation" the situation changed for the better. Many people in costumes walked around the territory, looking at all the trays in the restaurant, in all the nooks and crannies. From that day on, an ice cream vending machine appeared at a beach bar and a snack bar was opened for the first time.

According to employees, the hotel should be put in order in May. Maybe then it will be comfortable to rest, but not now.

PS: a Christmas tree in the hall was "glued" from two small ones. This is very creative)))
Translated automatically from Ukrainian. View original