Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
10.0
Food:
10.0
Amenities:
10.0
We rested with my husband together from May 6 to May 11.2021. The hotel hit the heart! Our expectations were justified in full. I chose a hotel for a very long time, read reviews, watched reviews, corresponded with tourists who had a rest there. In general, it seemed to me that I had already been there before the trip!
Transfer. The hotel is located near Hurghada airport, 7-10 minutes drive. The bus at the airport was not full, only the guests Mamluk and Crystal.
Settlement. We arrived at the hotel at 9:45 am. We were greeted perfectly, they immediately brought cool juice, hibiscus tea in glasses. While we filled out the questionnaires, we were given bracelets. Although we understood that breakfast was until 10:00 and we did not have time for it, we were informed that we could safely go to breakfast. There was a lot of food in the restaurant, no one pushed us, and we had a quiet breakfast. After breakfast, we connected WI-FI and at about 11:20 we received the key to the room. We didn't like the first room (in building 23, just behind the stage, and it was very dusty). I asked to be replaced (calmly, without scandal and kipish), and without any additional payment (although I offered) we changed the room. Building 28 (near the pool) floor 1.
Number. Room 28102 is excellent, the built-in air conditioning system worked great! Huge bed and small extra (room for 3 people). TV, refrigerator, safe, two wardrobe compartments, many bedside tables and shukhlyadki. The bathroom has all the necessary cosmetics, 3 towels per person, hairdryer, pull-out makeup mirror. What pleased me was that the room was VERY clean! I always wipe all surfaces myself upon arrival. Wet wipes after wiping were snow-white (she even wiped the paintings and the sides of the bed). Everything worked perfectly, without any remarks.
Special thanks to Mohammed, who was cleaning in our building. Very nice, neat, tactful person and competent employee! From the very first day, according to our wishes, he carried out dry and wet cleaning daily (cleanliness is important for us, my husband is allergic). I changed the towels in the room, I changed the beach towels when needed (more than once a week, as many write). He was in the building from morning and often until 5-6 pm. Therefore, any issue can be resolved during the day, simply by meeting him in the corridor. I will say right away - those who do not skimp on thanking the staff with a tip (not $ 1 generously thrown on the bed, but a little more))), rest comfortably and without any problems! The hotel has bathrobes, and slippers, and an iron with an ironing board, and so on... Therefore, everything is in your hands! ))
Beach. One large shared beach with the Garden Hotel. You can also go to this beach from the Crystal Hotel (since Crystal has a small and unimportant beach in the backwaters). Wonderful sandy beach, no need for slippers. The sunbeds are mostly new and comfortable. The beach is cleaned daily, even garbage and jellyfish are picked out of the water with a net (sometimes a couple of pieces can be nailed). There is a small scythe, for kids it’s generally super! The ebbs and flows are literally a couple of centimeters, almost not felt. There is a long pier, at the end of the pier there is a coral reef (we are not connoisseurs, so we just watched fish and rays from the pier). There are several food and drink bars on the beach. From food pizza, burgers, hot dogs with minced meat, french fries, there is an oriental corner with chickpeas, lentils, sweet potatoes, etc. That is, you can have a full meal on the beach. And of course ice cream, more like sherbet. We constantly hung a red flag on the umbrella - and we were never bothered by guys selling excursions. There are showers, foot washes after the sea and sand. Sun loungers, as elsewhere, occupy from the very morning. But there are enough of them for everyone, you can always find free ones. We wanted to always be in one place, so I came at 7 in the morning, swam and took sunbeds.
Nutrition. You can eat at the main restaurants Mamluk, Garden and Crystal (and you can also eat there). Mamluk and Garden - the main restaurant is more like a dining room. In Crystal, the format of the restaurant is more civilized and measured. We used to go to Crystal for breakfast. The range is about the same everywhere. Breakfasts: eggs, omelettes, cereals, salads, vegetables, sausages, cheeses, toasts, buns, sausages, falafel, fries, yoghurts, jams, sweet pastas, sweets. We didn't go to dinner at all. Dinners: pasta with various additives, grilled meat (duck, chicken), beef steaks, occasionally red fish or shrimp, squid; a lot of salads, vegetables, vegetable and meat casseroles, fruits, sweets. Watermelons and melons are delicious) There are no super frills in the main restaurants, it's kind of understandable. But there is always something to choose from, for every taste and color.
A la Card restaurants. Only five free restaurants. You can book them after midnight the next day, only one at a time. I booked in the morning before breakfast, but there were not always free places. Probably really after midnight everyone comes and book. We went to Oriental with local food, Mexican and Italian. Very tasty, very satisfying and a lot. The portions are really huge, we didn't even eat them all. In Italian, they didn’t even order anything from pizza, because they just ate too much. The Mexican is not spicy, the seafood is delicious. And in the Italian moriki risotto and assorted moriki, the grill is just super!
The territory of the hotel. It's just a fairy tale, very beautiful! Lots of flowers, bushes, trees, landscaping with a small river and bridges. For photo lovers, this is just a location on a location. Everything is cleared up, messed up. There are hammocks between palm trees, lots of swings. There is simply nothing to cling to, it's true.
The garden is larger in area, similar to the Mamluk but not as many flowers.
Crystal - a polygon with small trimmed trees and palms. It's like a steppe there)) There are also some flowers, but not as spectacular as in the Mamluk.
There are a lot of small nuances that at first glance are not significant - but in fact they have their own weight! For example, lamps and night lamps constantly wipe small parts around the hotel. The staff are like bees always doing something. At night, for example, bridges were restored. The staff is tactful and unobtrusive. They always say hello and ask if everything is ok.
Lobby bar. Guys are so smart! Everything is fast, clear, delicious. Alcohol is good, pour as much as you need. Mojito is very tasty, I liked the coffee.
The animation is great, the kids are delighted in the evenings. Shows, competitions, clown. In the atrium in the Garden every evening at 21:30 some new SHOW. Neither you nor the kids will be bored.
We went to SensoMall. We bought mangoes, sweets, the hotel is twice as expensive and not the freshest, so feel free to go to Senzo, but in the evening. Slippers will burn during the day) there is also a pharmacy, many shops with clothes. You can walk, eat and shop.
The only thing that confused me a little was the guide. It is clear that he does his job, excursions are his bread. The meeting with the guide was on my birthday. We silently listened to him, took him to fill out the questionnaire. She brought him the completed questionnaires and... he very rudely began to say that he needed to come with his husband, “I said together. ” When asked why, he said, “It’s more convenient for me. ” In general, I explained to him in an accessible way what is more convenient for me, that we are not the first time in Hurghada, we will not go anywhere, and so on. And I don't want to swear on my birthday and waste time on some sort of clarification. Not immediately, but he understood me?
RESULTS. The hotel is wonderful, we will definitely return there again and again! We liked everything, without exception! Comfort, cleanliness, friendliness! Thanks for a great vacation!
Transfer. The hotel is located near Hurghada airport, 7-10 minutes drive. The bus at the airport was not full, only the guests Mamluk and Crystal.
Settlement. We arrived at the hotel at 9:45 am. We were greeted perfectly, they immediately brought cool juice, hibiscus tea in glasses. While we filled out the questionnaires, we were given bracelets. Although we understood that breakfast was until 10:00 and we did not have time for it, we were informed that we could safely go to breakfast. There was a lot of food in the restaurant, no one pushed us, and we had a quiet breakfast. After breakfast, we connected WI-FI and at about 11:20 we received the key to the room. We didn't like the first room (in building 23, just behind the stage, and it was very dusty). I asked to be replaced (calmly, without scandal and kipish), and without any additional payment (although I offered) we changed the room. Building 28 (near the pool) floor 1.
Number. Room 28102 is excellent, the built-in air conditioning system worked great! Huge bed and small extra (room for 3 people). TV, refrigerator, safe, two wardrobe compartments, many bedside tables and shukhlyadki. The bathroom has all the necessary cosmetics, 3 towels per person, hairdryer, pull-out makeup mirror. What pleased me was that the room was VERY clean! I always wipe all surfaces myself upon arrival. Wet wipes after wiping were snow-white (she even wiped the paintings and the sides of the bed). Everything worked perfectly, without any remarks.
Special thanks to Mohammed, who was cleaning in our building. Very nice, neat, tactful person and competent employee! From the very first day, according to our wishes, he carried out dry and wet cleaning daily (cleanliness is important for us, my husband is allergic). I changed the towels in the room, I changed the beach towels when needed (more than once a week, as many write). He was in the building from morning and often until 5-6 pm. Therefore, any issue can be resolved during the day, simply by meeting him in the corridor. I will say right away - those who do not skimp on thanking the staff with a tip (not $ 1 generously thrown on the bed, but a little more))), rest comfortably and without any problems! The hotel has bathrobes, and slippers, and an iron with an ironing board, and so on... Therefore, everything is in your hands! ))
Beach. One large shared beach with the Garden Hotel. You can also go to this beach from the Crystal Hotel (since Crystal has a small and unimportant beach in the backwaters). Wonderful sandy beach, no need for slippers. The sunbeds are mostly new and comfortable. The beach is cleaned daily, even garbage and jellyfish are picked out of the water with a net (sometimes a couple of pieces can be nailed). There is a small scythe, for kids it’s generally super! The ebbs and flows are literally a couple of centimeters, almost not felt. There is a long pier, at the end of the pier there is a coral reef (we are not connoisseurs, so we just watched fish and rays from the pier). There are several food and drink bars on the beach. From food pizza, burgers, hot dogs with minced meat, french fries, there is an oriental corner with chickpeas, lentils, sweet potatoes, etc. That is, you can have a full meal on the beach. And of course ice cream, more like sherbet. We constantly hung a red flag on the umbrella - and we were never bothered by guys selling excursions. There are showers, foot washes after the sea and sand. Sun loungers, as elsewhere, occupy from the very morning. But there are enough of them for everyone, you can always find free ones. We wanted to always be in one place, so I came at 7 in the morning, swam and took sunbeds.
Nutrition. You can eat at the main restaurants Mamluk, Garden and Crystal (and you can also eat there). Mamluk and Garden - the main restaurant is more like a dining room. In Crystal, the format of the restaurant is more civilized and measured. We used to go to Crystal for breakfast. The range is about the same everywhere. Breakfasts: eggs, omelettes, cereals, salads, vegetables, sausages, cheeses, toasts, buns, sausages, falafel, fries, yoghurts, jams, sweet pastas, sweets. We didn't go to dinner at all. Dinners: pasta with various additives, grilled meat (duck, chicken), beef steaks, occasionally red fish or shrimp, squid; a lot of salads, vegetables, vegetable and meat casseroles, fruits, sweets. Watermelons and melons are delicious) There are no super frills in the main restaurants, it's kind of understandable. But there is always something to choose from, for every taste and color.
A la Card restaurants. Only five free restaurants. You can book them after midnight the next day, only one at a time. I booked in the morning before breakfast, but there were not always free places. Probably really after midnight everyone comes and book. We went to Oriental with local food, Mexican and Italian. Very tasty, very satisfying and a lot. The portions are really huge, we didn't even eat them all. In Italian, they didn’t even order anything from pizza, because they just ate too much. The Mexican is not spicy, the seafood is delicious. And in the Italian moriki risotto and assorted moriki, the grill is just super!
The territory of the hotel. It's just a fairy tale, very beautiful! Lots of flowers, bushes, trees, landscaping with a small river and bridges. For photo lovers, this is just a location on a location. Everything is cleared up, messed up. There are hammocks between palm trees, lots of swings. There is simply nothing to cling to, it's true.
The garden is larger in area, similar to the Mamluk but not as many flowers.
Crystal - a polygon with small trimmed trees and palms. It's like a steppe there)) There are also some flowers, but not as spectacular as in the Mamluk.
There are a lot of small nuances that at first glance are not significant - but in fact they have their own weight! For example, lamps and night lamps constantly wipe small parts around the hotel. The staff are like bees always doing something. At night, for example, bridges were restored. The staff is tactful and unobtrusive. They always say hello and ask if everything is ok.
Lobby bar. Guys are so smart! Everything is fast, clear, delicious. Alcohol is good, pour as much as you need. Mojito is very tasty, I liked the coffee.
The animation is great, the kids are delighted in the evenings. Shows, competitions, clown. In the atrium in the Garden every evening at 21:30 some new SHOW. Neither you nor the kids will be bored.
We went to SensoMall. We bought mangoes, sweets, the hotel is twice as expensive and not the freshest, so feel free to go to Senzo, but in the evening. Slippers will burn during the day) there is also a pharmacy, many shops with clothes. You can walk, eat and shop.
The only thing that confused me a little was the guide. It is clear that he does his job, excursions are his bread. The meeting with the guide was on my birthday. We silently listened to him, took him to fill out the questionnaire. She brought him the completed questionnaires and... he very rudely began to say that he needed to come with his husband, “I said together. ” When asked why, he said, “It’s more convenient for me. ” In general, I explained to him in an accessible way what is more convenient for me, that we are not the first time in Hurghada, we will not go anywhere, and so on. And I don't want to swear on my birthday and waste time on some sort of clarification. Not immediately, but he understood me?
RESULTS. The hotel is wonderful, we will definitely return there again and again! We liked everything, without exception! Comfort, cleanliness, friendliness! Thanks for a great vacation!
Translated automatically from Russian. View original
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