Nice hotel but dirty

Written: 29 october 2016
Travel time: 30 september — 7 october 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 3.0
Food: 5.0
Amenities: 5.0
On arrival, it took a long time to get from the airport, although the hotel is located nearby, we drove for more than an hour. They settled slowly, as if they made it clear about the need to establish a conversation in the form of money, but alas, they did not give a penny. For this, they gave us another room (I note that the hotel was 1/4 occupied at the time of arrival). The room was dirty, the safe and the TV remote did not work (but the maid was not at a loss, he chewed the battery and put it back), but did not this is the main thing, for three with a child we were given two single beds and were not allowed to move them. With a dissatisfied look, we went to the reception, where we got a two-room suite after a bit of a fight. The rooms are very old renovation everywhere and the furniture and decor needs to be updated. There are a lot of dead insects on the curtains and a lot of dirty marks. The bathroom has mold and not very clean plumbing. Bring mosquito repellent with you, there are plenty of them. The food is normal, the sea is gorgeous. The best thing about this hotel is the ANIMators Mido, Jamaica, Lena - they are SUPER !!! ! Not a day without performances, we really liked them, well done!! ! Only in the rooms all the show programs are very audible (there is no soundproofing at all, we could not sleep until all the performances were over, especially the heartbreaking KARAOKE).
The beach is not bad, there is sand, a stone entrance and a pier. It is NOT clear why they accept guests at the Sphinx Hotel in King Tut, where everything is ugly and dirty, despite the fact that the Sphinx reception not so long ago probably acted and looks decent. Guests of the King Tut Hotel crowd into the restaurants of the Sphinx all the time, this is also not always convenient. Since not all restaurants and bars on the territory of the hotel worked, and there were a lot of people in one room.
At the time of our stay, either the owner or the top manager of the hotel lived in the hotel, the day before his arrival they even washed the tiled paths, diversified the menu - it’s bad that they tried so hard only for him, and not for guests. In general, we went on a positive note and it turned out to be an excellent holiday, the sea is super, the impressions are vivid.

But next time - we will think about whether to go to this hotel, as it still has drawbacks and claims to cleanliness and comfort.
Translated automatically from Russian. View original