The hotel is average, and weirdos with the letter "M" at the reception.

Written: 25 december 2018
Travel time: 15 — 22 december 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 5.0
Food: 3.0
Amenities: 5.0
I chose the hotel based on reviews on TurPravda, so I also decided to leave my review.
I chose a hotel with a rating of 7 points and above with careful reading of negative reviews, as they are more like the truth. Positive ratings for hotels, according to users of Internet services, are added by the service workers themselves or their acquaintances). In my review, I will focus on the shortcomings. The hotel staff will write about the merits)).
The tour was booked using the early booking system 2.5 months before the start of the tour for $760 with All inclusive, See View, DBL options for two (in December this tour with the same operator Tez Tour already cost about $540, that is, $200 cheaper , so do not rush to book early, buy closer to the vacation date).

We arrived at the hotel at about 8 o'clock in the morning, the receptionist, a young eccentric, grimaced and ordered to wait until 11 for the miracle of early check-in. I note that December is not the season, and, judging by the illuminated windows of the hotel, it is very loosely populated at this time.
That is, free rooms were available at the time of arrival and to settle immediately would be a manifestation of concern for a good reputation and positive reviews about the hotel, as well as a sign of respect for the guests who spent their hard-earned money on a tour to this hotel to get acquainted with the beauties of Egypt , . But, as I understand it, the receptionist wanted to receive tip money for the option of settling in a hotel without delay. For two and a half hours I had to sit on my suitcases in the lobby of the King Tut Resort hotel, waiting for a settlement. The second eccentric from the reception with a sly look at about 11 o'clock offered to check into the room, and secretly said that, as a friend, he gives us the best room 2509, and even with a sea view. To which I remarked to him that we had a See View type room in our pre-order and paid $ 100 more than the Standard Room. The room was tired and with a partial sea view.
I went to the reception for the third time, this time I was lucky, I got an adequate managing manager from the Sphinx hotel, who picked up a good room for us 1507 in Sphinx, corresponding to the one declared on the tour with a beautiful view of the sea and the pool. I want to express my gratitude to him. Unfortunately, I did not have time to write down his name.
The departure was to take place on December 22 at 5-15 am. The eccentric from the reception turned out to be that Galya, the same receptionist that he received at the settlement. I woke up at 3-45 at night an hour before the ordered 21.12 time at 4-30. Since he did not receive a bribe from us, he continued to behave like an eccentric. The dry breakfast, which I ordered the day before, refused to give out until the room was checked. And I didn’t check the number because I didn’t know and didn’t ask for the room number. I hid the badge with my name and position behind my jacket, and when asked about my name, I pretended not to notice me. I recorded this face on video and dropped it on WhatsApp to the hotel manager.

Here, by the way, is the number by which you can contact about the shortcomings in the hotel +201066944138.

Got beach sellers of tours. I didn’t know which way to turn my face away from them so that they wouldn’t start pestering me. The beach barker sold a $45 sea tour for two, which can be found on the Internet for $30. In the reviews, guests also advertise TabaTour, which is near the hotel. Do not be fooled, the desk sells low-quality hack for a high price. Ahmet from this office sold a tour to Cairo to the pyramids with a Russian-speaking guide for $40. The tour turned out to be combined with German guests, for whom the Arabic guide spoke German, and we, Russian speakers, only looked out the window. Transferred twice from bus to bus on the way there and back. The Russian-speaking guide sold an additional tour of the gutter, which they call the Nile, for $10. Who was not the first time in Egypt, stayed on the bus, 8 people out of thirty.
And he sold this walk through the puddle to me under the pretext that I was the last one who had not yet bought this tour. The guide and drivers behaved with tourists like a herd of sheep. They showed no respect for the people who paid them money for this shitty service. Therefore, look for tours on the Internet at the lowest price with quality guarantees and clearly stipulate all the conditions and services.
In general, the hotel leaves the impression of a good budget four. Good sea. Beautiful design of buildings and territory. Territory well-groomed. The hotel is being renovated. But managers need to pay attention to minor flaws, such as paint peeling off in some places, scuffs, little things, but unpleasant. And it costs nothing to eliminate them, and the overall image of the hotel could be greatly improved.
Good cleaning in the room. At Sphinx beach while we were relaxing 12/15-19.
12, a young guy was in charge, neatly cleaned everything, arranged sunbeds, leveled the sand with a brush, in general, well done, there would be more such workers for the hotel.

The food is very monotonous and corresponds to the Soviet canteen. The waiters, of course, try, they clean everything at once, as soon as you turn your back, and your plate with the half-eaten dish has already been taken away). Well done, of course, but it’s better to wait until the guest gets up from the table and leaves, and then clean up the dishes. And it would be nice to wipe the table after the guest leaves.
In general, the hotel is suitable for tourists from the republics of the former USSR, undemanding and accustomed to shortcomings and queues. Dinner in Italian style, the name is good, the execution is a line for pizza, which is prepared by a separate chef, and which cannot be eaten, and a line for pasta)))) also with a separate cook who mixes this pasta with sauce in a pan. Here, and the whole Italian style)).
I was also very impressed with the presence of a separate chef in each restaurant for preparing scrambled eggs for breakfast. Each of us was preparing scrambled eggs in a hurry, and then there was a whole cook on scrambled eggs and a line of people who wanted to taste fried eggs)))) Ridiculous.
Translated automatically from Russian. View original