hotel 2 Egyptian stars

Written: 8 january 2019
Travel time: 15 — 22 december 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 3.0
Amenities: 2.0
We chose the hotel for families with children. on the vacation site. com. Tour purchased through TUI agency. Let me start by saying that the hotel is not at all suitable for small children. In the restaurants of hotels (Sphinx and King HERE) THERE IS NO CHILDREN'S MENU. TUI was immediately relieved of responsibility, since otpusk is responsible for filling the site. com. What else is not surprising. The general manager of the restaurant and the hotel, with wide eyes, argued that they did not have such information on their website. Anyway. Let's start about the hotel 5 stars (the so-called). Restaurants. Dirty. Well, just dirty, untidy, noisy. I don’t even know what kind of catering to compare, so as not to offend. The food is monotonous. You won’t die of hunger, but you won’t particularly highlight either. Fruits are oranges and pomegranates. And once, lo and behold, bananas. Dairy products were non-existent. The general manager offered to feed the small child with french fries. It's like baby food. In a word, there is a Carefour supermarket nearby where we bought everything. The territory of the hotel is neglected, everything is shabby and old, not well-groomed. Sunbeds in 90% - broken and torn. The rooms are rundown like the hotel. turn on the air conditioner and everything vibrates and rattles the entire ceiling. There is fungus and rust in the bathroom. Shower-faucet and watering can in the ceiling. Hello USSR. how to wash a child is not clear. I've looked at other numbers and they are similar. the senior manager offered to bathe the child in the shower outside. The hotel administration is rude and arrogant, without "woof" nothing works. staff is normal. but again, everyone is begging for a dollar or euro. I don’t know what a “budget” four is, as many write. This is a 2 star hotel. Hostels in Europe are much cleaner and cozier. Think before you travel with small children, unless you are feeding them french fries!
Translated automatically from Russian. View original