The hotel is not bad, but the staff, animation and food are just a nightmare

Written: 19 march 2020
Travel time: 7 — 14 march 2020
Who does the author recommend the hotel to?: For a relaxing holiday
The weather was good, the sea is beautiful and that's it!! ! I'll start with the animation (It's just awful, the entertainment on the beach was one hour in the morning - belly dancing, aqua aerobics and that's it! At that moment the children were taken to the playroom, there they were painted face painting and the children themselves drew drawings (that's all the entertainment), by the way , the room is terribly dirty and without windows like a basement (( Then there was also volleyball! Then at 13 you can play billiards, but the cues are broken there! And at 20.30 mini-disco for half an hour, and then at 21.30 Miss hotel, Mister, Hotel couple, Hit -hotel parade, belly dance (cheap girl) and that's it!!! There was one evening cobra show, but it cost $5, no one went! That's all the animation!!!
Next, I will write about food! As they wrote, you can eat in all lobby bars all the time - this is not true! Until the night, only alcoholic drinks worked (terrible in taste - of local origin) and the worst thing about all this is that the glasses were not washed, but the drinks were simply poured in used ones and at the end of the day the glasses were already greasy !! ! Everything in the dining room was washed in the dishwasher! Towels on the beach stank so much that it's better to just lie on a sunbed! Fruits were: oranges, tangerines, melon and dates! Pangasius from fish! We were in the restaurant one evening on an appointment for seafood, then they gave 2 shrimp and 2 squid and 1 thin piece of red fish, where there were a lot of bones!
As for the guide, I can say one thing - a deceiver and an impudent liar - do not buy trips from him, you can buy 3 times cheaper on the beach and everything will be the same, but he will only tell so beautifully! The staff is a completely different story, they don’t clean the rooms without money, and when leaving the hotel they asked to show the luggage, as the towel was gone! And when they made sure that we didn’t have towels, they still demanded $ 10, otherwise they wouldn’t let us go, and our Tez tour stood and said “I can’t wait for you, pay money, I went”! We fought, but they are just animals! It was easier to give! By the way, there are 40% Belarusians and 40% Ukrainians in the hotel, mostly 40+.
Translated automatically from Russian. View original