Хороший отель, но не лучший!!! Nice hotel but not the best!!!

We chose this hotel because there were rooms available for our dates. I read the reviews and ventured to go with a child of 3 years. They settled terribly: having arrived at 7 pm in Hurghada, they settled in dirty rooms, dusty, with toothpaste on the faucet in the bathroom, different beds for a couple (! ), At dinner for a child, they did not find a children's menu (what kind of french fries and hamburger for children? ?? )! In addition to the beach, the Alexanders restaurant and the lazy river, there is nothing worthwhile! Thanks to the chef Ahmed Fawzi, who saved us from hunger (he prepared steamed food for the child, individually)! But this is purely my opinion! A lot of food, and more than half with spices or very specific!! ! Cocktails at the bar are so-so. There was cleaning in the room, and where they lived with the child, only after calling the reception, he basically missed the number 1550.2 children), after the tour they simply forgot to pick us up! , the bus left without us!! ! It’s good that we knew more or less English (the yacht workers paid us a taxi to the hotel, thanks to them)! The representative of Anex Mahmud didn’t even pick up the phone when they called him, then he didn’t call back!!! ! Before the eviction, they saw him and filed a complaint, in response they heard that the representatives were fined, of course, it’s hard to believe! At the same time, they didn’t even apologize to us - they forgot 2 families with 2 children, and As if nothing had happened!!! ! Horror!! ! It's the first time for me!!! ! I'm unlikely to go to this hotel, it's a pity that Premier LaRive with children is not accepted, this is the best service and hotel in Hurghada, it's really necessary in Oberoi to go and compare. But to each his own!!! Everyone has his own truth and to judge the hotel - you have to go and draw your own conclusions! Have a good holiday everyone!