Great vacation!!!!

Written: 17 november 2016
Travel time: 5 — 12 november 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Cleanliness: 7.0
Food: 6.0
Amenities: 9.0
We rested in this hotel in November 2016, we drove with a little apprehension after reading negative reviews, everything turned out to be just fine, the only negative is the host of Anex Tour, we encountered such rudeness of hotel guides for the first time, the meeting with the guide was scheduled early in the morning at 8 o'clock in the morning, lasted an hour and a half, took place in a conference room that was VERY poorly ventilated and there was a feeling that the air conditioner did not work at all, during the meeting it was necessary to fill out an information paper (according to the guide, it is necessary for a return flight) in one part of which it was necessary to indicate information from the voucher, and in the other indicate where we would like to go on excursions. Initially, we planned to go diving, but we couldn’t decide on the dates and the price was biting, it was decided to wait, discuss everything and not fill anything in there yet, in general, when the guides saw the unfilled part of the excursions, it started here: the guide refused to accept paper from us motivating this is because papers without excursions are accepted and filled out in the presence of tourists like us, but only after an hour and we need to come at 11-00, after a little wrangling, we decided to save our nerves and come at 11-00, at 11-00 we are minutes 20 were looking for guides, after they found the interrogation began with an addiction "why don't we want to go on excursions? " for 20 minutes (they didn’t accept paper from us all this time) our arguments that we just don’t want to go on excursions and in general we only have 7 days and we just want to lie on the beach no one listened at all, then threats began and ended all that we had to write a refusal and an obligation that we would not leave anywhere and would not purchase excursions from other companies, after the written refusal they accepted a paper and said that we would have to come after 20-00 for a transfer voucher with their mark ( when we actually arrived at 20-00, the voucher was never given to us, arguing that it is needed only for those who go on excursions and t. we are not going, we do not need it). Dear Anex Tour company, we were originally going to go diving, but after your attitude, we had no doubts whether to go with you or not, the answer for us is unequivocal - NEVER! But we still went diving. . While reading hotel reviews, we came across information about the company and decided to contact them. Met with Mido the same evening, chose a day for diving. on the appointed day we went diving, everything was organized just fine: we were taken by taxi to the port, put on a clean, beautiful yacht, instructed in Russian. language, after which we dived, there were two dives on different reefs, lunch on a yacht was included in the price of the excursion, and after diving we were taken to the hotel by taxi. We are very grateful to the agency for the excellent organization, when we are in Hurghada we will contact them again. T. to. Anex tour was the only negative, I would like to move on to the pluses: the hotel has a great location, an artificial horseshoe-shaped lagoon protects from the wind and you can swim there even on the windiest day, at the end of the pier, right behind the fish restaurant, a reef begins with a huge variety of fish, on this you can spend the whole day on the reef, which is what we actually did. Another plus, we had a wonderful room on the second floor overlooking the lagoon, the room was cleaned very well every day, we met the guy who cleaned Mohamed Saad, very nice and friendly, knows English and a little Russian, he is very good, on time and quickly coped with his work and constantly pleased us with figurines from towels and all sorts of other pleasant little things. The food at the hotel did not please us with variety, but we were not hungry, but you need to come for breakfast earlier, once you came at 9 o'clock, so there was almost nothing (maybe we were just unlucky that day). I would like to draw your attention to the fact that the dining room and common areas are not quite clean, it would be great if the cleaning there was carried out more often and more thoroughly. In general, we were satisfied with the rest, the hotel too, now we recommend the hotel to everyone.
Translated automatically from Russian. View original