Disgusting Service!

Written: 21 july 2018
Travel time: 13 — 20 july 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 3.0
I will leave all the disliked and shocking gaps of this hotel in the form of a list and examples from experience for easy reading!
1) Inattentive and unwilling to do their job hotel staff.
Example: Completely ignoring requests in restaurants to take orders, bring drinks, cutlery, or high chairs. Pure bribery of the administrator in the lobby upon check-in (a la give it to your paw and we will put you in a better room with a better view - if you don’t give money, they will put you in a hole overlooking the parking lot or even worse)
2) Lack of Diet Diversity and Virtually No Fruit
Example: every day you will eat rice in two versions, chicken, sometimes there will be pasta. Of the fruits, only dry oranges, sliced ​ ​ ​ ​ apples floating in juice and dates. All!
3) Brazen and insignificant attempts to steal from the hotel

Example: A dubious young guy without a uniform [probably not a member of the hotel staff] who was busy getting sea urchins from the lagoon, along with some old man, suddenly decided to steal my slates. They lay on the approach to the sea, while I was swimming, he decided to rearrange them as far as possible and hide them behind a stone partition, in the hope that the search would stop and the slippers would become his property, but alas...
4) The rooms are either not cleaned at all or cleaned badly, even if the sign "Please make up my room" hangs.
Example: After hanging a sign to remove the number, they went swimming. We return and understand that the room has not yet been cleaned, the towels have not been changed, and so on, and it was already 16:00 on the clock. I had to run after the cleaner and ask for toilet paper, water, shampoo. Cool service, right? And so almost every time! ! The Egyptians need a special invitation. .
5) Very heavily diluted alcohol on bars
Example: it was not always like this, whiskey in most cases was normal, cocktails and beer were poured honestly. I didn’t take wine at the beach bars, but in restaurants, especially in the evening, an incredible thing happens, the wine turns into water with the taste of wine, as well as whiskey.
6) An acute shortage of sun loungers
Example: If you want to take a sunbed, get up at least at 6 am. Yes, it’s quite early, but there is no choice, since by 7-8 o’clock everything is really busy and you won’t find a sunbed. There was a situation in which the service staff simply threw our towel off the sunbed and took it for someone else, although we honestly got up early in the morning to take a seat.
7) The hotel has old rooms with ancient furniture and strange redevelopment.
Example: the paint is crumbling on the balcony, the beds are supposedly single beds everywhere, they had to be combined, one socket was torn out of 2 available. Each room has a secret door that leads to another room, fortunately it closes with a latch - but if you are relaxing with a company, then feel free to take a room nearby and walk towards each other through the wall, although you are unlikely to want to relax in this hotel . .
8) Hotel check-in is disgusting

Example: at the entrance to the hotel, we were asked to fill out forms, they did not immediately give us a pen and only one. SIT down so that you understand there was simply NO WHERE! There were about 40 people in the lobby, several people stopping by, everyone else really stood and sat there and tried to use the slow Internet, which is only within a radius of 5 meters from the lobby [and yes, it is simply impossible to connect to the Internet, and when asked to restart the router - the administrator at the counter says something unintelligible and says it's because a lot of people use the internet and it needs an IT specialist to restart the router, which I guess doesn't exist. . ]
9) In the evening, it’s simply not possible to dine on the street
Example: You can only eat outside or in a nearby dining room, in which 70% are Arab women in completely closed clothes and their children, who scream loudly and fly around the dining room. There is no particular desire to eat there, and it is impossible to take a plate of food to the room, eat and bring it back for incomprehensible reasons. It makes no sense to explain the situation to an Egyptian, whose task is not to let anyone with plates through, except for Egyptian, he does not understand any language of the world, or pretends that he does not understand.
10) The territory is monitored, but VERY BAD!
Example: no one cuts the bushes [funny, but they started doing this at the end of our stay at the hotel]. At a certain moment, we decided to make repairs in the entrance, smeared the wall with expired paint, which stank for a very long time - thank you very much for the convenience, but they didn’t guess to ventilate or paint at night so that the smell had time to disappear...
11) Lack of elevators
Example: You know, I can’t lift and lower the baby stroller from the third floor, but given the fact that I came to rest with my family, I would like to avoid this, they settled on the last floor like a joke...
12) At lunchtime, food is put out on the street [until a certain moment it was generally above the sun and was not closed]
Example: because of the food at the hotel, not only me, but the whole company of 5 people, including the baby, got upset stomach. The child later had a fever, asked for a doctor, but it turns out he left, but there is a doctor who, like, costs $ 60 [I didn’t use it, because I had already rested in Egypt before - and these doctors are not qualified specialists and usually offer to drink antibiotics right away. ]. As a result, a woman who advised me to drink a certain tea helped.
13) Complaint against the manager of an Italian Restaurant named Sayed

- This man in front of my nose took the only blunt knife for cutting bread, and when I asked him to give him a minute to cut buns, he said, they say, take what you have. Another time, in principle, he didn’t let him go to a restaurant for lunch, we were shocked, but we told him that we weren’t going to go to another restaurant, because with a child... When we came to the Italian restaurant by appointment, this schmuck didn’t even want to serve our table, although the superior pointed him to our table... -
14) Before leaving, several staff members openly and brazenly asked when we would leave . .
Conclusion: There is little vegetation, the same type of food on the 4th-5th day from which indigestion, the staff who have gone crazy and insolent, with whom, in principle, no preventive work is carried out. Service is your weakest point. Tell your employees already that people who come to rest are not bros, and surreptitiously gluing luggage tags on their backs or pouring alcohol at the very bottom is not at all fun and not funny, and once again proves that they are offended by life monkeys. The hotel is uncomfortable and no one will probably take you to your room, you will walk and suffer like we do. If, God forbid, something happens - Nobody knows anything and is not responsible for anything. I'm talking about internal incidents - such as poisoning in a hotel or a technical breakdown of equipment that led to a guest's injury... I highly do not recommend this hotel for relaxation, because you will not wait for rest, at least in this rigging...
Translated automatically from Russian. View original