Beautiful and ugly at the same time

Written: 17 november 2021
Travel time: 6 — 14 november 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 1.0
Amenities: 2.0
Despite the close location to the airport (5 minutes drive), it took an hour and a half to the Biblioglobus hotel, because several stops were made to talk about Hurghada and show a movie, as well as several trips to other hotels. We arrived at the hotel at 4 pm, received the keys to a dusty room overlooking the highway, with gray bed linen in spools, with stains and other people's hair, malfunctions in the bathroom, dirty mirrors and windows, and burnt out light bulbs. After a complaint, we were offered other rooms, but they turned out to be very far away, next to repairs and even dirtier, as if they had not been cleaned for several months. Therefore, the first day of rest was lost, because without our presence they did not send cleaners and repairmen, and by nightfall they finally put everything in order.
You can hardly hear the noise and smell from the highway when the door to the terrace is closed, you can turn off the air conditioner, it’s not hot at night, but you can’t sit on the terrace, because it smells of sewage water, which is poured over the bushes, and gasoline from the highway.


Only one half of the hotel was open, the other half was opened a few days later. The water in the pools is cold and not heated. The square in front of the hotel is undergoing renovations, cutting tiles, noise and dust. The lobby always smells of paint and the internet speed is not enough even for text messages. In the room above the bed hangs a dust collector (canopy), which is unlikely to ever be washed.

On the beach, at first they used a small bar (on the right), but after a few days it stopped serving the guests of this hotel, and they had to go to a far bar in the center of the beach. There are not enough utensils, so it happens that in one hand they give only one drink. But for money they offer to buy a drink in a can or a bottle.
The beach is sandy, deep, the entrance is good, there is animation, but there are not enough sunbeds, although there are a lot of them, many people put beach towels on the sand. There are many yachts behind the beach, the smell of fuel often comes from them.

The main restaurant "Marrakech" is too small in size, so queues usually line up outside, it's very cold inside (air conditioning), there are usually no free tables outside. The tables are always dirty, they just do not have time to wash. Each hand is given one fork, one knife and one napkin. If there is not enough, you need to run after the waiters and ask, but it often happens that the forks are over and you have to wait until they are washed and brought. The same goes for plates, mugs and spoons. If you come to the beginning of the opening of the restaurant, then you still have time to eat from clean dishes, and a little later it is already divorced and in some way, often wet.
There are so few dishes that they are given out by the piece as they are released after other guests, one plate per hand. The toilet closest to the restaurant is always very dirty and smelly. In restaurants with a menu, the food is the same as in the buffet, but with rituals and expectation. Everywhere, before pouring or bringing something, paid services are first offered, very intrusively (parties, dinners, cocktails, juices, spas, etc. ).


The food is standard, every day there is pangasius, chicken, on Saturday they give crucian carp or squid in batter, there is beef, lamb and turkey, but they dose out (one piece in one hand), from side dishes potatoes, pasta, fresh and boiled vegetables, salads, soft cheeses, olives. There is never enough tea, the bags run out quickly. Drinks are ordered from the waiters, it is better to give a tip right away, otherwise he will forget the order, because one waiter serves 10 tables. Sometimes you have to ask repeatedly and then wait 20 minutes.
At breakfast, pancakes run out at the first hour, then they are no longer brought, there are long queues for eggs and the eternal battle for mugs.

The most adequate place is Island Bar. There you can eat and drink, usually there is more free. Ice cream and pancakes are prepared at the Tutti Frutti bar from 15:00 to 17:00, waffles are paid, ice cream runs out quickly, or their refrigerator just breaks, and they say that there is no ice cream today.

The strangest thing is jamming electronic locks. People stand in the corridors and conjure over the door, because it opens about the fourth time, if you're lucky. Cleaners with their key open the first time. They are usually on shift all day, but they mostly hang out in the corridors and communicate, they don’t clean every melon, they forget to leave shampoos, they don’t bring water, but they wait for guests to come to beg for tips.
Translated automatically from Russian. View original