Не совсем то, что обещали Not quite what they promised

We rested in August in titanic beach spa aqua park. Let's start with the backstory. In the "Last-minute Voucher Store" in Zelenograd, in the 18th district, this hotel was described to us in colors, praising it very much. They showed pictures in a magazine. We believed and agreed. Now about the hotel itself. ROOMS: the hotel is new, so everything is fine in the room, furniture, beds, plumbing in the toilet are in order. SEA: there is no beach with a smooth descent into the water! More precisely, there is a beach, but no sea. Most of the time, hundreds of meters are only occasional puddles. At high tide, water comes to the beach and for small children this is what you need. At the water's edge knee-deep, after 300 meters the water will reach the waist and somewhere in the distance the depth begins. From the shore along the pier you can walk to the sea itself, where you can swim and watch the fish. There, from a small pontoon, you can go down into the water. RESTAURANTS AND BARS: HORRIBLE! Dirty tablecloths, spoons, forks that serve the table can be dirty, with napkins a problem. The serving process is as follows (unless, of course, you came to the restaurant first): the tablecloth (or cloth napkin) used by previous visitors is shaken off the crumbs and placed on the other side, spoons, forks remaining on the table (often already used) are used in serving. Like this. All dishes must be carefully inspected, because. poorly washed percent 30. It is better to wipe cutlery thoroughly with napkins. In the pool and beach bars, the plastic dishes are poorly washed, let alone how they smell! Better not to sniff. FOOD in restaurants as everywhere in Egypt, as the knowledgeable seasoned tourists say. However, in every lunch or dinner you can find one or two delicious dishes. Drinks only fanta, cola and other chemical liquids. Juices and juice drinks are not available. STAFF. All Jamshutiki are polite and friendly. Bartenders can only mutter under their breath, but this can be ignored.
Summing up, I will say the following. The climate is great, the sea is great. Everything would be fine if we chose this hotel consciously, knowing about its shortcomings. But we still have the feeling that we were deceived. It's just that the employee of the "Last-minute Travel Store" needed to shove the tour and that's it. It's dishonest, ugly. May this employee (a plump woman in years) rest like this all her life! When we came to her for tickets and after reading reviews about the hotel, we asked why she recommended this hotel to us, the answer was something like this: it’s your own fault, if you don’t like it, then read the reviews first, and then choose the hotel. Like this. She is not responsible for herself.